Advising Administrative Assistant

Working Title:

Advising Administrative Assistant, Role

Title:

Admin and Office Spec III, Role Code: 19013-SW, FLSA:
Nonexempt, Pay Band: 03, Position Number: 295W0648, Agency:
Tidewater Community College, Division:
Tidewater Community College (Div),

Work Location:

Portsmouth - 740, Hiring Range: $16.26 per hour, part time, Emergency/Essential Personnel:
No, EEO Category: F-Admin Supp, Full Time or Part Time:
Part Time, Telework options:
No, Bilingual or Multilingual skill:
No,

Work Schedule:

Monday through Friday between 8:30 a.m. and 6:30 p.m., up to 29 hours per week, Specific work shifts: to be determined based on office needs, Occasional weekend and evening hours may be required.

Position Summary:

The Advising Administrative Assistant provides frontline, administrative, and clerical support to the Advising and Student Success Office and reports to the campus’ Advising and Student Success Coordinator.

This position will provide detailed information to students, staff, and the public regarding college programs, policies, and procedures; triage students and other internal and external customers to assess and meet their needs; provide proficient and direct customer service, both face‑to‑face and virtual, in a high‑paced office environment; maintain, retrieve, and purge confidential student records; scan and link files in the document imaging system;

make updates in the Student Information System (including advisor assignments and curriculum changes); inventory and maintain office storage and supplies; and create and update databases and other record‑keeping systems.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Experience providing direct customer service in a high‑paced environment
• Demonstrated ability to assist the public in a courteous and helpful manner
• Demonstrated ability to work independently and collaborate with administrators, faculty, and staff
• Demonstrated ability to effectively communicate orally writingli>
• Demonstrated skills in the use of contemporary computer application software, including word processing and spreadsheets, and other information technology applications such as those that manage college student information data
• Knowledge of state and federal policies, including FERPA
• Knowledge of college policies and procedures

Posting Number: , Recruitment Type:
General Public - G, Number of Vacancies: 1, Position End Date: (if temporary) – , Job Open Date: 02/24/2026, Job Close Date: 03/23/2026, Open Until Filled:
Yes, Agency Website: TCC.edu, Contact Name:
Lizette White, Email: ldwhite, Phone Number: –. Special Instructions to Applicants:
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered, applicants must provide an AHP Letter, etc. Service‑Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://(Use the "Apply for this Job" box below). or call DARS at 800‑552‑5019, or DBVI at 800‑622‑2155.

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: .

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non‑merit factors.

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

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