Parking Operations Specialist

Working Title:

Parking Operations Specialist
Role

Title:

Admin and Office Spec II
Role Code: 19012-FP
FLSA:
Nonexempt
Pay Band: 02
Position Number: 280W1867
Agency:
Northern VA Community College
Division: NV280-VP Finance

Work Location:

Alexandria - 510
Hiring Range: $18/hr
Emergency/Essential Personnel:
No
EEO Category: E-Paraprofessional

Contract:

Full Time or Part Time, Part Time

Work Schedule:

Part time, 8:00am - 5:00pm, Monday - Friday, Max 29 hours per week

Sensitive Position. No Job Description. This position is not eligible for telework.

• Perform front office duties including but not limited to:
  Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support.
• Manage Print Services, refill paper, toner, and staples as needed. Troubleshoot paper jams.
• Support duties include but not limited to:
  Monitoring Smarter Track for tickets and address as necessary. Escalate tickets to Tier 2 as needed.
• Perform parking enforcement duties including but not limited to:
  Checking all applicable parking areas for infractions against parking policy, issuing citations to vehicles, & properly maintaining parking equipment and hardware.
• Operating a state enforcement vehicle while performing duties.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Ability to interpret and apply policies, procedures and guidelines.
• Strong interpersonal skills.
• Ability to answer phones.
• Good problem solving and critical thinking skills.

• Customer service experience
• Computer experience working in a Windows environment
• Valid Driver’s License

• Cash-handling experience
• Experience in an office environment.
• Experience dealing with customer concerns and problems.

• Yes

• No

N/A

Job Open Date: 03/02/2026
Job Close Date: 03/15/2026
Posting Number:
Recruitment Type:
General Public - G
Number of Vacancies: 1

Employees must reside in Virginia, Maryland or District of Columbia

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: (Use the "Apply for this Job" box below)./

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program. We strive to ensure our employees have tools and development opportunities to support and promote NOVA’s mission.

Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest…