Benefits Assistant, Administrative​/Clerical

Essential Duties and Responsibilities

• Provides front-line support for routine benefits inquiries and directs complex questions to the appropriate team member.
• Assists with benefits enrollment processing for new hires, terminations, and qualifying life events by collecting documentation and preparing forms.
• Maintains accurate benefits records and confidential files; supports document retention and organization.
• Supports open enrollment by assembling materials, coordinating meeting logistics, and sending reminders and communications as directed.
• Assists with carrier and vendor communications such as  requests, basic eligibility questions, and follow-up items.
• Supports data entry and audits related to benefits eligibility and payroll deductions; escalates discrepancies for resolution.
• Demonstrates strong customer service to employees and vendors and supports a positive employee experience.
• Performs other HR/benefits tasks and special projects as needed.

• Bachelor’s degree preferred, or equivalent work experience.
• 2 years of HR and benefits support experience preferred.
• Workday experience preferred.
• Excellent written communication, planning and organization skills.
• Exceptional attention to detail and follow-through.
• Ability to handle sensitive information with confidentiality.
• Knowledge and successful application of Microsoft Office applications.
• Ability to anticipate, as well as demonstrate and possess a high level of creativity, adaptability and initiative.
• Knowledge and successful application of Microsoft Office applications.

The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are looking for high energy, creative, flexible, patient, self‑starters who are willing to work at a dynamic pace. Candidates must share a commitment to our company’s Vision, Mission and Shared Values.

Timmons Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status.

Timmons Group is a full‑service engineering and technology firm recognized nationally as a “Best Firm to Work For” by CE News. With 21 offices throughout the Mid‑Atlantic and Southeast, we provide civil engineering, environmental, economic development, GIS/geospatial technology, landscape architecture, and surveying services to a diverse client base. As one of Engineering News Record’s (ENR) Top 500 Design Firms for over 30 years, we are dedicated to being an employer of choice and providing our people with the best resources, technology, and culture to help them thrive in an engaging career development setting.

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