Compliance Administrator Richmond upon Thames

REPORTING TO | Head of Operational Compliance & Projects

HOURS OF WORK | 9.00am to 5.30pm

BENEFITS PACKAGE | C - General

DIVISION | Business Administration

QUALIFICATION LEVEL | Degree Level

The Vegner Group is a property service group established in 1991. With over 30 years' experience the business specialises in the management of blocks of flats and offers other related services such as insurance broking, lettings management, surveying, company secretarial and the provision of concierge staff. Part of the Odevo Group, one of the UK's leading property management companies, Vegner has revenues of c.£40m

and has 600 employees, 180 of which are based at clients' buildings.

Headquartered in Richmond, and with operational centres in Croydon, the group operates across England.

Vegner Group a UK-based residential property and estate management group headquartered in Richmond. Founded in 1991, the company provides block and estate management, building surveying, service charge accounting, and back-office support services to residential developments and managing agents across the UK. The group manages over 100,000 residential units through a network of regional offices and specialist subsidiaries. Vegner has revenues of c.£40m

and has 600 employees.

The business operates through a portfolio of established brands delivering integrated property management solutions, with a focus on compliance, client service, and professional standards within the UK residential sector. In 2023, Vegner Group became part of Odevo, strengthening its operational scale and access to technology and shared services within a wider international platform.

• DSAR (Data Subject Access Requests):
  Manage the end-to-end DSAR process, ensuring requests are handled accurately and within statutory time frames.
• Data protection:
  Coordinate and manage reported personal data breaches, including logging, investigation support, escalation where required, and tracking corrective actions to ensure ongoing compliance with GDPR. Act as a first point of contact for day-to-day GDPR queries.
• Policy and process management:
  Maintain and administer data protection and privacy policies and related procedures, including version control, document management, scheduling reviews, and coordinating stakeholder input, approvals, and publication.
• AML compliance support:
  Provide administrative support for &V and ongoing sanctions screening/monitoring, working with relevant teams to ensure checks are completed and evidenced appropriately.
• Client ICO registration service:
  Assist in the ICO registration process working alongside the Legal Administration team.
• Reporting:
  Produce agreed monthly reporting across DSARs, data breaches, policy activity, AML checks/monitoring, and ICO registrations, including status, volumes, timeliness, and key actions/risks.

• Strong communication skills: clear written and verbal communication; able to explain requirements to stakeholders
• Attention to detail: spotting gaps, inconsistencies, and potential non-compliance
• Analytical thinking / critical judgement: interpreting rules, assessing risk, drawing defensible conclusions
• Integrity and professionalism: trusted handling of sensitive issues and data
• Stakeholder management & collaboration: working effectively across departments
• Confidence dealing with non-compliance: able to challenge, escalation and drive corrective actions tactfully
• Organisation & time management: managing workload and competing priorities
• Ability to work independently (and as part of a team): self-directed follow-through while coordinating with others

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.