Scheduling Coordinator Residential Inspections; Chesterfield, VA

Koontz Bryant Johnson Williams (KBJW) is seeking a Scheduling Coordinator for Residential Inspections to join our growing team in Chesterfield, VA.

KBJW is a fun, family-oriented business, dedicated to the success of our employees, clients, and our communities. For more than 30 years, we have served as a leading engineering firm and have consistently been recognized as a Top Workplace.

KBJW offers interesting projects, a friendly atmosphere, professional development, and a competitive benefits package. We are looking for employees who work hard, enjoy solving problems and want to help us grow. If you're looking for a workplace that values your growth
, your well-being
, and your contributions
, KBJW is a place where you can thrive professionally and personally.

This role is fully in-office; remote or hybrid work is not an option. We thrive on collaboration and believe the best ideas happen when we work together in person.

The Scheduling Coordinator's primary function is to assist specific sector services with daily tasks and act as a liaison between field inspectors. This role will also ensure timely project set up of projects, work circulation and completion of project billing.

• Answer phone calls and take clear and concise messages.
• Responsible for ensuring the sector filing is completed in a timely manner.
• Effectively managing and organizing the designated time off for chosen sector inspectors.
• Assist sectors with billing worksheets.
• Fielding calls with clients and making new work requests
• Preparation and completion of various technical reports as needed for assigned sector services.
• Circulations of reports to clients and regulatory agencies.
• Completion of invoicing for selected projects as defined by office location.
• Receive and or instruct clients on how to make payments via phone or website.
• Field invoice questions from clients.
• Scheduling of inspectors per sector assignment.
• Monitor technical certifications for assigned sectors and communicate with employees
• Communicate with Corporate Accounting on client concerns due to billing issues.
• Provide support to other scheduling coordinators as needed.
• Support Corporate Accounting with Set up and tracking of assigned sector projects in Ajera.
• Support sector directors and group managers with invoices for all work billed upon completion for assigned sectors.
• Assist in circulating invoices noted above.
• Any other tasks assigned to help in the efficient organization of the office.
• Demonstrates a team-oriented attitude.
• Strong ability to work collaboratively with corporate team.
• Other tasks as assigned.

• High school, courses in business administration and/or accounting
• Competent in clerical and proofreading skills
• Competence in Microsoft Word, Microsoft Excel, and GIS Software
• Experience with consulting engineering or construction business preferred
• Experience with scheduling software preferred
• Knowledge of CAD Software preferred

KBJW employees receive competitive compensation as well as the following benefits:

• Comprehensive group medical insurance includes health, dental, vision and life.
• Paid vacation and sick time
• Short and long-term disability coverage
• 401K retirement
• Meaningful work that contributes to environmental protection and sustainability.
• Collaborative and inclusive team culture.
• Opportunities for professional development and career growth.
• Competitive salary and comprehensive benefits package.

KBJW is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status.

Reasonable accommodations will be made for persons with disabilities as defined by the ADA.