Parking Operations Specialist

Overview

Working Title Parking Operations Specialist. Role Title Admin and Office Spec II. Role Code 19012-FP. FLSA Nonexempt. Pay Band 02. Position Number 280W1325. Agency Northern VA Community College. Division NV280-VP Finance. Work Location Fairfax County - 059. Hiring Range $18/hr emergency/Essential Personnel No. EEO Category B-Professional. Full Time or Part Time Part Time. Telework options:
No.

Work Schedule:

Monday – Friday between the hours of 8:30am to 5:00pm (maximum average of 29 hours per week) between Annandale and MEC Campus.

General Description

Sensitive Position No.

Job Description:

This position performs routine administrative, operational, financial, and customer-support services related to campus parking, and NOVACard operations.

• Perform front office duties including but not limited to:
  Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support.
• Manage Print Services, refill paper, toner, and staples as needed. Troubleshoot paper jams.
• Support duties include but not limited to:
  Monitoring Smarter Track for tickets and address as necessary. Escalate tickets to Tier 2 as needed.
• Perform parking enforcement duties including but not limited to:
  Checking all applicable parking areas for infractions against parking policy, issuing citations to vehicles, & properly maintaining parking equipment and hardware.
• Operating a state enforcement vehicle while performing duties.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Ability to interpret and apply policies, procedures and guidelines.
• Strong interpersonal skills.
• Ability to answer phones.
• Good problem solving and critical thinking skills.

• Customer service experience
• Computer experience working in a Windows environment
• Valid Driver’s License

• Cash-handling experience
• Experience in an office environment.
• Experience dealing with customer concerns and problems.

Operation of a State Vehicle:
Yes. Supervises Employees:
No. Required Travel:
Will be required to travel between NOVA Annandale and MEC Campus.

Posting Number . Recruitment Type General Public - G. Number of Vacancies:
1. Position End Date (if temporary): (not specified). Job Open Date 01/21/2026. Job Close Date 01/27/2026. Open Until Filled No. Agency Website:(Use the "Apply for this Job" box below)..

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitation Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https:// or call DARS at , or DBVI at .

Additional Information: NOVA is committed to inclusive excellence with a diverse workforce. For more information about NOVA and its programs, please visit  The security of our students, faculty, and staff is very important at NOVA; please review NOVA’s Annual Security Reports. Employees must reside in Virginia, Maryland, or District of Columbia.

Background Check Statement:
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include fingerprint checks, local agency checks, employment verification, verification of education, and credit checks (relevant to employment). The Commonwealth’s Statement of Economic Interest may also be required. For more information, visit .

EEO Statement:
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity, or other non-merit factors.

ADA Statement: VCCS is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA) to provide reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement: VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.