Payroll Operations Technician

Overview

Working Title Payroll Operations Technician Role Title Admin and Office Spec III Role Code 19013-SW FLSA Nonexempt Pay Band 03 Position Number  Agency VCCS-Shared Services Center Division Shared Services Center (Div) Work Location Botetourt - 023 Hiring Range $44,000-$50,000 Emergency/Essential Personnel No EEO Category F-Admin Supp Full Time or Part Time Full Time Telework options:
Yes (subject to business needs) Bilingual/multilingual requirement:
No

Schedule:

Monday – Friday, 8am – 5pm. Sensitive Position:
No

Reporting to the Payroll Operations Supervisor, this position provides entry-level technical service and support in one or more functional areas of payroll and human resource management. This role will work cross-functionally within the department to support the payroll process through identified policies and procedures and will remain informed on all payroll projects and updates as directed by the Payroll Manager or Supervisor and Department of Accounts.

Additional context:
Innovation allows an organization to maximize resources for student success and credential completion. The VCCS Shared Services Center consolidates transaction-based functions to improve process efficiency and reduce administrative burden on individual colleges.

• Provide entry-level technical service and support in payroll and HR management functions.
• Work cross-functionally within the department to support payroll processes per Policies and Procedures.
• Remain informed on payroll projects and updates directed by the Payroll Manager or Supervisor and Department of Accounts.
• May be assigned other duties as needed, including emergency declarations as required.

• Basic math, professional phone and email etiquette, and standard business communications.
• Computer systems, HRIS systems, and Microsoft Office programs.
• Basic understanding of payroll and human resource principles.

• Retrieving and manipulating data via online access in database files through various software applications.
• Analytical and critical thinking.
• Strong verbal communication, writing, and proofreading/editing.
• Strong customer service.
• Computer expertise with Microsoft Office applications, especially Excel.
• Excellent attention to detail.
• Excellent mathematical aptitude and numerical skills.

• Organize and manage workflow to ensure payroll tasks are processed accurately and timely.
• Deal sensitively with confidential information.
• Work independently as well as a team member.
• Work flexible hours as needed.
• Work in a fast-paced environment with multiple customers and priorities.
• Work effectively with a wide range of constituencies.

• Willingness and ability to be flexible and to grow professionally as the position changes.
• Practice ethical behavior and demonstrate and support the SSC values and mission.
• Remain optimistic and supportive of established procedures while looking for process improvements and efficiencies.

• Previous experience handling multiple administrative tasks/ assignments at one time
• Customer service experience
• Functional knowledge of Human Resource Information Systems
• Experience with MS Office, especially Excel
• Experience handling and reporting large volumes of data with accuracy

• Experience with Peoplesoft/Oracle systems
• Experience with financial and/or payroll reconciliation processes
• Knowledge of Process Improvement Techniques
• Adobe Acrobat Pro skills
• Shared services or call center experience
• Experience in higher education and/or state government

• Operation of a State Vehicle:
  No
• Supervises Employees:
  Yes
• Required Travel:
  Less than 5%

Posting Number ;
Recruitment Type General Public - G;
Number of Vacancies 1;
Job Open Date 01/20/2026;
Job Close Date 02/03/2026;
Open Until Filled.

Additional Information:
Hybrid telework available. Sponsorship will not be offered for this position.

EEO Statement:
The Virginia Community College System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement: VCCS complies with the Americans with Disabilities Acts to provide reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement: VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting: (Use the "Apply for this Job" box below)./92545