Facilities Coordinator

What this job involves:

The Facilities Coordinator position serves as the operational backbone for facility management, responsible for systems administration of maintenance management systems, vendor coordination, and ensuring seamless day‑to‑day facility operations. This role leads small to medium facilities improvement and refresh projects while maintaining exceptional customer service standards. As a key member of JLL's facility management team, you'll combine tactical operational expertise with creative problem‑solving to maintain beautiful, functional spaces that support our clients' business objectives.

This position requires a self‑starter who thrives under pressure and takes pride in delivering outstanding facility experiences through meticulous attention to detail and proactive service delivery.

• Oversee daily work order review, follow‑up, and management to ensure successful service delivery and exceptional customer experience
• Schedule and manage vendor performance for all preventative and recurring maintenance activities across assigned properties
• Respond to reactive maintenance and repair requirements in a timely manner while maintaining clear communication with all stakeholders
• Manage Corrigo work order system processes, data continuity, and system configuration to meet internal and client objectives
• Execute and document preventative maintenance processes while maintaining detailed databases of operations, equipment, and procedures
• Process facilities‑related invoices, track expenditures, and assist with quarterly facilities budgets to ensure financial accuracy
• Develop and maintain positive relationships with building management, engineers, service providers, and cross‑functional teams

• 2-3 years of experience in facilities operations or similar field with proven track record
• Demonstrated project management experience with strong prioritization and multitasking abilities
• Superior customer service skills with strong orientation toward exceptional client experience delivery
• Proven vendor management capabilities with ability to coordinate multiple service providers effectively
• Experience using facilities ticketing tools and maintenance management systems
• Strong written, verbal, and interpersonal communication skills with professional demeanor under pressure
• Ability to work independently without direct supervision while maintaining attention to detail

• Experience with Corrigo or similar CMMS (Computerized Maintenance Management System) platforms
• General computer proficiency with Google Suite and Excel knowledge
• Capability of customizing administrative reports and supporting account reporting requirements
• Cross‑functional experience in office operations including logistics, purchasing, events, and programs
• Flexible schedule availability for occasional weekend, evening, or emergency facility coverage
• Experience with facilities budgeting and financial tracking processes
• Background in small facilities refurbishment and improvement project coordination

Location: On-site

Work Shift: Standard business hours