Program Coordinator, Brandcenter

Welcome to VCU, a world unlike any other.

We combine learning, research, creativity, service and discovery with a commitment to excellence. Ranked by U.S. News as one of the 30 “most innovative” public universities in the country, VCU is a premier, urban, public research university home to multiple nationally ranked programs.

Here, your success is supported and your career can thrive. VCU offers a generous leave package, career paths for advancement, competitive pay and mission-driven work. We advance a conscientious drive to support a climate where excellence and success for all people are valued and differences are celebrated.

Typical Schedule:

Monday - Friday, 40 hours per week, but may require periodic evenings and weekends for event support.

School Of Business, Brandcenter

For the past 30 years, The Brandcenter at VCU has helped launch more than 2,000 alumni through its nationally recognized master’s program. We are the creative training ground for people who develop bold ideas and innovative solutions in advertising, business, art, culture, emerging technology, and beyond. Our community is collaborative, fast-paced, and deeply committed to preparing the next generation of creative leaders.

The Brandcenter at VCU invites highly motivated and qualified candidates to apply for the position of Program Coordinator
. This role is essential to the Brandcenter Operations team and supports all faculty, staff, students, and guests in service to the Brandcenter’s academic mission. This position reports to the Director of Operations.

The Program Coordinator provides high-level administrative, financial, and operational support, ensuring smooth day-to-day operations, proactive coordination, and exceptional customer service. This position also plays a key role in stewardship of front-of-house program representation and may supervise a small team of student workers who support front desk operations during the academic year.

The Program Coordinator is expected to carry out responsibilities accurately, professionally, and with a high degree of accountability, exercising discretion and independent judgment while working collaboratively across teams and with minimal supervision.

• Coordinate and participate in departmental meetings and internal events, ensuring preparedness and follow-through.
• Ensure program operations run smoothly during business hours, including coordinating front desk coverage and serving as a point of contact for operational needs.
• Oversee front desk operations to ensure a welcoming, professional, and consistent experience for guests, prospective students, faculty, and the Brandcenter community.
• Hire, train, schedule, and supervise student workers who support front desk coverage and administrative tasks throughout the academic year.
• Perform fiscal functions such as purchase orders, payment requests for student awards, travel coordination for faculty, staff, and students, reimbursements, and expense processing.
• Utilize university procurement systems (Pcard, Real Source, Real Time, etc.) and reconcile transactions monthly with accuracy and attention to detail.
• Ensure that all transactions are processed in compliance with university policies and applicable federal, state, and local laws.
• Assist with all service-related contracts and ensure timely execution and renewal in partnership with the Director of Operations.
• Create and maintain tracking systems to proactively monitor purchases and expenses to assist the Director of Operations with reconciliation and reporting.
• Manage processes that support the faculty, adjunct, and student experience, including syllabi coordination, card access management, policy tracking, course appraisal delivery, office supply management, room reservation systems, etc.
• Coordinate logistics and serve as internal operations lead for large annual events and other programming.
• Collaborate with internal and external partners to ensure events are well-organized and aligned with program expectations.
• Work on special projects and initiatives as needed to support the Brandcenter.

• Excellent problem solving,…