Workplace Project Coordinator

We have an outstanding Contract position for a Workplace Project Coordinator to join a leading Company located in the Richmond, VA surrounding area.

The Interior Design Project Coordinator works with the Workplace & Design team on a variety of daily and project-related tasks in a fast-paced environment. The role would include working on a variety of design and project management tasks, maintaining documentation, and working on furniture tickets.

• Workorder Tickets:
  • Works on furniture and other miscellaneous tickets from submission through completion to satisfy the end use/client, design standards, and all building/ADA codes.
  • Manage between 10-30 active tickets at one time while tracking their progress and providing updates to the requester of the tickets.
  • Work with various vendors to resolve each request in a timely manner.
  • Coach teammates to provide the information needed to efficiently process tickets.
  • Research and gather information through photos, scheduling vendor site visits, etc., from the requester to provide to vendors to determine repair needs.
  • Coordinate vendor site visits with the requester and physical security application, if needed.
  • Provide vendor escort in local Richmond corporate buildings.
  • For furniture move requests, create existing and proposed furniture drawings to meet all codes for approval by the Asset Strategy Manager and LOB contact.
  • Assist in gathering request pricing information for repair requests if an item is not under warranty.
  • Obtain proper purchasing authority and cost centers from the appropriate line of business contact for repairs for billing purposes and maintaining documentation.
  • Complete tickets within the SLA requirements established in the maintenance service ticketing system.
  • Maintain all documentation in the appropriate folders and in the ticketing system.
• Project Management:
  • Coordinate vendor site visits with physical security through the visitor application.
  • Meet vendors onsite, as needed.
  • Perform and document the furniture and artwork punch list.
  • Confirm the furniture punch list is completed in a timely manner.
  • Provides updates to the Workplace & Design Manager and Move Coordinator.
  • Oversees the installation of artwork and marketing posters, etc., within Corporate and Consumer branch locations to meet design standards and approval elevations.
  • Perform field surveys and documentation, as needed.
  • Request purchase orders and track job costing.
  • Maintains all project documentation in the project folders.
  • Other project management tasks as needed.
  • Create installation presentations in Adobe Pro, CAD/Revit, and/or PowerPoint based on approved site visits, markups, design concepts, and furniture orders.
  • Lead meetings with end users(s), lines of business, and/or project teams to outline the project SOW and assign tasks for successful furniture and/or art installation.
  • Issue drawings to departments in a timely manner for their vendors to install and/or Workplace and Security Management vendors or Regional Facilities Specialists.
  • Maintain all project documentation in the appropriate folders.
  • Assist with site visits, surveys, documentation, and creating design drawings based on requested work, as needed.
• Artwork:
  • Work with art framing vendors to have existing artwork re-matted and reframed to establish standards for reinstallation based on the established schedule.
  • Schedule art handlers to pick up and install artwork based on the design and installation standards.
  • Maintain all project documentation in the appropriate folders.
  • Assist with providing documentation to the CAFM Coordinator for the Asset Management module, if needed.
• Move Management:
  • Assist the Move Coordinator with move projects as needed.
  • Document floor plan changes, including seating changes, during a strategic move project.
  • Assist in walking locations to maintain accurate seating assignments on floor plans, as needed.
• Meetings:
  Attend meetings to schedule installations and vendors, as needed.
• Travel:
  Daily, overnight, and consecutive days, as needed, based on project requirements.
• Reporting:
  Assist with creating diagrams showing monthly metrics for reporting purposes, as needed.
• Additional tasks associated with the position as needed.

• Minimum 2 years of experience using AutoCAD/Revit.
• Understanding of ticket work order systems is helpful.
• Background in furniture, design, and project management.
• Knowledge of Microsoft Office programs:
  Word, Excel, and PowerPoint.
• Experience using Adobe Acrobat Pro to create and edit documents.

• Proficient in AutoCAD/Revit software.
• Ability to read floor plans.
• Understanding of furniture and equipment repairs, based on warranty requirement s.
• Prior experience in a help desk environment is helpful but not required.
• Basic knowledge of the Americans with Disability Act (ADA) and building codes. Ability to research and understand codes.
• Communication - Clearly communicates both orally, in writing, and/or in person to provide direction or gain clarification (problem…