Produce Clerk-Evening Shift-Richmond

Position Summary:

Lee's Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.

As a Produce Clerk at Lee's Marketplace, you play a vital role in creating an inviting and fresh shopping experience for our guests. You will be responsible for the stocking, rotation, and merchandising of fruits and vegetables while maintaining cleanliness and food safety standards. Your friendly, helpful attitude helps ensure that each guest receives exceptional service and guidance in the produce department.

Primary Position Duties:
Key Duties and Responsibilities:

• Stock, rotate, and maintain fresh produce displays, ensuring quality, freshness, and appearance.
• Monitor product levels and replenish as needed throughout the day.
• Inspect produce for signs of spoilage, damage, or quality concerns, removing unsellable items promptly.
• Set up and break down produce displays and promotional signage.
• Maintain a clean, organized, and sanitary department, including coolers, prep areas, and display cases.
• Assist guests by answering questions, offering product suggestions, and locating items.
• Prepare value-added items such as cut fruit or packaged produce items when needed.
• Follow all food safety and sanitation guidelines as outlined in company training.
• Assist in receiving and unloading deliveries, checking for accuracy and quality.
• Support team members and leadership in achieving department goals and standards.

Guest Service:

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries.
• Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
• Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest's orders promptly and finalizes their purchase in a friendly manner.
• Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the "Lee's Way- doing what's best for our guests, our team, and our company".
• Be familiar with, and assist customers with use of, Lee's Marketplace website.

Product Handling:

• Stock shelves and maintain displays according to store standards.
• Ensure product freshness by watching for quality in receiving, rotating stock and checking expiration dates.
• Unloading deliveries and organizing stock rooms as needed. Checking all incoming items for quality and expiration dates.
• Ensure that all perishable items are stored at the correct temperature to prevent spoilage.
• Use the first-in, first-out (FIFO) system to reduce waste.
• Follow all recipes and processes accurately to maintain product consistency and quality.
• Ensure that produce production goods are packaged appropriately to maintain freshness and comply with food safety regulations. This includes using proper containers or wrapping materials to prevent contamination.
• Ensure that items are correctly labeled with pricing, ingredients, allergen information, and expiration dates.
• Contribute towards the display of produce goods in the store, ensuring products are neatly arranged and rotated regularly for maximum freshness and appeal.
• Minimize product waste by tracking production. Adjusts production amounts based on demand to avoid excess unsold goods with direction from Leadership.
• Ensure that any waste is disposed of properly or recycled according to store policies.

Cleanliness and Safety:

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Ensure that all products are stored at the proper temperatures to prevent spoilage.
• Consistently utilizing proper hygiene practices including regular hand washing, use of gloves, and proper sanitation of equipment.
• Ensure that products containing common allergens (e.g., nuts, dairy, gluten) are handled and labeled appropriately…