Adult Guardianship Case Manager

Overview

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self‑sufficiency, independence, and protect Georgia's vulnerable children and adults.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short‑term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.

Start your career in public service. The Georgia Department of Human Services (DHS), Division of Aging Services (DAS) is seeking candidates for the position of Adult Guardianship Case Manager 2.
This position is located in Augusta, Richmond County, Georgia and will provide additional coverage for the counties of Burke, Columbia, Glascock, Jefferson, Lincoln, McDuffie, Taliaferro, Warren, and Wilkes. JOIN OUR TEAM!!!

Pay Grade: J

• Provides guardianship case management services in accordance with guardianship law, the probate court order and letters establishing guardianship, and Department policies and procedures.
• Arranges for the support, care, education, health, and welfare of the guardianship client by developing care plans that provide for the coordination, implementation, and monitoring of services and/or supplies for the guardianship client.
• Practices surrogate decision‑making for the guardianship client that reflects least restrictive alternatives and taking into account the person’s expressed desires and beliefs.
• Considers the needs, wishes and resources available to the guardianship client when providing guardianship case management services.
• Advocates on behalf of the guardianship client.
• Works cooperatively with the guardianship client’s trustee, conservator, representative payee, or other fiduciary individual to coordinate a plan to ensure the person’s financial needs are met.
• Provides information and education to guardianship clients, families, providers, agencies, professionals, and other stakeholders in the community in the assigned multi‑county area.
• Documents case management actions in the case record as required by Department policy.
• Acts as a mandated reporter of cases of abuse, neglect, or exploitation and makes other reports as required by law, policy or procedure.
• Performs other professional responsibilities as assigned.

• Provides services and information to and honors all of the State’s commitments to internal and external customers by providing helpful, courteous, accessible, responsive, and knowledgeable service.
• Cooperates with others to accomplish common goals and works as a team player within and across departments to achieve shared goals.
• Treats others with dignity and respect, maintains a friendly demeanor and values the contributions of others.
• Delivers consistently required business results and meets achievable yet aggressive goals.
• Complies with quality standards and meets deadlines. Maintains focus on agency and State goals.
• Displays honesty, accountability, and a strong commitment to his or her public duty and presents oneself as a credible representative of the agency and State to maintain the public trust.
• Demonstrates ability to make sound judgments and develops effective, viable solutions to drive the effectiveness of the Department and State.
• Has excellent oral, written, presentation, and interpersonal communication skills.
• Is strongly proficient in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.

Bachelor’s degree from an accredited college or university;
OR one (1) year of experience at lower level Adult Guardianship CM 1 (SSP
190) or position equivalent.

• Experience working with a specific issue facing client…