Staff Pharmacist

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At CVS Health, we are dedicated to transforming health care for our customers by improving access, lowering costs, and building trusted partnerships. Within our Retail locations, our Staff Pharmacists play a critical role in cultivating a culture of excellence by modeling authentic care, leading the pharmacy team, and supporting the Pharmacy Manager in overseeing all pharmacy operations.

• Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
• Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, strengthening pharmacy performance measures through effective coaching and consistent follow‑up of pharmacy team members and providing feedback to the Pharmacy Manager as needed.
• Assuming the Pharmacy Manager’s day‑to‑day duties when serving as the only or primary pharmacist‑on‑duty.
• Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation.
• Contributing to positive patient experiences by showing empathy and genuine care, coaching the pharmacy team to do the same, and proactively resolving insurance and/or medication issues.
• Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize.
• Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with special focus on protecting cold chain products.
• Partnering with the Pharmacy Manager to ensure pharmacy operations comply with state Board of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if needed.
• Remaining flexible for scheduling and business needs while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy schedule if directed.
• Maintaining relevant clinical and technical skills for the job as the industry evolves, including company‑required trainings and CMEs.
• Supporting access to care and improving patient outcomes through pharmacist‑delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception) where permissible; empowering the pharmacy team to provide holistic care at every step in the patient care journey.
• Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety, controlled substance dispensing, recordkeeping, privacy and security, and a safe workplace for colleagues.

• Active Pharmacist License in the state where the Store is located.
• Active National Provider Identifier (NPI).
• Not on the DEA Excluded Parties list.

• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within designated timeframe.
• Attention and Focus:
  • Ability to concentrate on a task over a period of time.
  • Ability to pivot quickly from one task to another to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy, ensuring patient safety.
• Customer Service and Team Orientation:
  • Actively look for ways to help people in a friendly manner.
  • Notice and understand patients’ reactions and respond appropriately.
• Communication
  
  Skills:
  • Use and understand verbal and written communication to interact with patients and colleagues.
  • Utilize active listening by giving full attention, asking questions, and avoiding interruptions at inappropriate times.
• Mathematical Reasoning:
  • Ability to use math to solve a problem, such as determining the number of tablets to dispense, day’s supply, and/or full bottles needed.
• Issue Resolution:
  • Identifying challenging patient or colleague interactions and choosing the best course of action…