Experienced Dental Office Front-Desk Professional

Front-Desk Professional Responsibilities

• Maintain phones, greet and check in/out patients.
• Maintain a full schedule of patients daily.
• Assist patients with understanding and accepting their clinical diagnosis.
• Coordinate financial agreements for the patient's financial responsibility of dental treatment.
• Check and respond to voicemails and emails left for the office.
• Insurance eligibility verification.
• Submit electronic and manual claims.
• Enter insurance payments and explanation of benefits into patient charts.
• Appeal denied claims.
• Monitor the insurance aging report and follow-up on Account Receivables.
• Manage daily transactions including patient payments and insurance receipts.
• Send patient statements in cases that it is warranted.
• Miscellaneous administrative duties.

• Bilingual preferred.
• A minimum of 2 years experience in dental office.
• Proficiency in Eaglesoft and/ or Open Dental preferred.

• Teamwork
  :
  Work to develop friendly and supporting team atmosphere.
• Adaptability
  :
  Adapts to change in direction to support changing priorities.
• Communication
  :
  Expresses ideas clearly and concisely.
• Self-Management
  :
  Ability to multi-task and exhibit good time management and organization skills to maximize productivity;
  Functions effectively under pressure.

We are an equal opportunity employer and welcome applications from all qualified individuals.