Patient Services Coordinator Front Desk Associate Bilingual
Listed on 2026-03-11
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Benefits:
- Company parties
- Dental insurance
- Employee discounts
- Free food & snacks
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
(Customer Service & Hospitality Backgrounds Encouraged to Apply)
We are looking for a friendly, reliable, and motivated Patient Services Coordinator to join our growing team. This position is perfect for someone with customer-facing experience such as restaurant servers, hosts, retail associates, receptionists, or hospitality professionals who enjoy helping people and working in a team environment.
Dental experience is a plus but not required — we are happy to train the right person who has strong people skills, a positive attitude, and a desire to learn.
This role is the first point of contact for our patients, so we’re looking for someone who can create a welcoming experience while helping keep the office running smoothly.
What You'll Do- Welcome and check in patients with professionalism and warmth
- Answer phones and assist patients with scheduling appointment
- Call patients to help coordinate care, schedule visits, follow up and check in with them
- Check insurance coverages and gather patient information
- Help coordinate the daily schedule and maintain smooth patient flow
- Communicate clearly with patients and the clinical team
- Assist with patient information, paperwork, and general front desk tasks
- Help create a positive and supportive environment for both patients and coworkers
- Bi-lingual (Spanish & English)
- Experience in customer service, hospitality, retail, restaurant service, or other customer-facing roles
- Excellent people skills and communication
- Strong sense of teamwork and willingness to help others
- Reliable and dependable with a strong work ethic
- Motivated to learn new skills and grow professionally
- Ability to stay organized and multitask in a fast-paced environment
- Positive attitude and professionalism
- Previous dental or medical office experience
- Experience with scheduling or front desk work
We believe in developing our team from within. This position offers a clear path for growth, including opportunities to move leadership roles for the right people.
If you are someone who enjoys working with people, takes pride in doing great work, and wants to grow with a company that invests in its team, we would love to meet you.
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