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Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM Client Relationship Manager

Customer Relations Coordinator II — Iconic Issue Resolver

Job in Richmond, Madison County, Kentucky, 40476, USA
Listing for: CarMax
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading automotive retailer is seeking a Coordinator II for Customer Relations to advocate for customers and ensure high-quality service. This role involves managing escalated customer concerns, leading resolution processes, and collaborating across departments. Ideal candidates should possess strong problem-solving and communication skills, alongside a commitment to customer service. The position requires a bachelor's degree or equivalent experience and at least 2 years in customer service.

Join a dynamic team committed to integrity and excellence.
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