Sales Engineer

The Sales Engineer will sell products and/or services offered by Progress Paper Tubes (PPT) to current and new clientele. This position reports directly to the CCO of PPT.

• Builds and maintains a network of sources from which to identify new sales leads.
• Works closely with Customer Service to determine and develop new target Customers.
• Initiates regular Customer visits both inside and outside the plant.
• Works closely with Production, Engineering, Management and R&D to determine the market potential of new product ideas, to gather market data, and to perform testing of new products prior to market presentation., especially when proving beneficial to Customers.
• Responsible for presenting quotations for review and obtaining appropriate approvals prior to submitting the quotations to customers.
• Maintains pricing metrics in coordination with Customer Service and Finance.
• Proactively and continuously brainstorms and shares information with the leadership teams and/or any appropriate departments when it proves beneficial.
• Facilitates the preparation and delivery of sales samples for prospective Customers.
• Assists with problem solving regarding product issues.
• Assists in monitoring and evaluating activities and products of competitors.
• Maintains clear and direct lines of communication throughout the organization, as needed, in order to meet customer requirements.
• Makes recommendations on improvements to manufacturing/design of items in the product line.
• Represents the company at trade association meetings and shows to promote products.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Assists in the development of sales forecasts.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provides periodic territory sales forecasts.
• Adheres to the four Core Values of Focused, Mindful, Grateful, and Conscientious as well as the Company’s Operating Principles.
• Performs other duties as assigned that may be required.

This position has no initial supervisory responsibilities.

PM21

• Possesses excellent interpersonal, sales, customer service, organizational and negotiation skills.
• Attentive to detail.
• Must have direct experience developing, maintaining, and analyzing financial and accounting records preferably in a manufacturing environment.
• Must work with the highest degree of accuracy in all work performed.
• Must be a team player and able to work successfully with interdependent teams.
• Possesses the ability to multi-task in a fast‑paced, sometimes stressful environment.
• Must be able to motivate others to achieve and maintain excellence.
• Must be a self‑motivated, self‑starter.
• Must have above average computer and mathematics skills.
• Must be willing to invest the time and effort necessary to support the needs of the operation and aid the company in its strategic objective of establishing a world‑class manufacturing facility.

A Bachelor’s degree in Marketing, Sales, Business (or the equivalence of relevant experience) is required with a preferred five years of experience in outside sales, preferably within paper tubes or a relative industry.

• Must be able to remain in a stationary position for prolonged periods while working at a computer or desk.
• Must be able to move about on sales calls, in the office and on the production floor, and access file cabinets, office equipment, and meeting spaces.
• Must be able to occasionally position self to stoop, kneel, crouch, or reach to retrieve or organize materials.
• Must have the ability to observe details at close range, such as reviewing financial data, spreadsheets, and reports.
• Must be able to occasionally lift and move objects weighing up to 25–50 lbs., (e.g., boxes of records, equipment, or office supplies).

• Primarily office environment with frequent visits to Customer locations, as well as the manufacturing floor.
• Personal protective equipment is required when visiting restricted areas as defined within the hazard analysis sheet defined for this position.
• Regional travel within a 150-mile radius should be expected regularly. Periodic plane travel to travel further distances may be required upon occasion.