Ag Lending, Loan Quality

Ag Lending, Loan Quality Administrator

The Ag Lending, Loan Quality Administrator will work side‑by‑side with the Agricultural Loan Officers to assist with quality control, organization, filing, and any other tasks that are necessary. The Agricultural Loan Assistant‑Quality Control will also help with other aspects of the bank as needed. A successful person in this role will make sure all closed loans have been reviewed, files are checked for completeness, and all required documentation is accurate.

• Check for compliance with all established regulations and guidelines pertaining to documents required for due diligence per credit approval.
• Review all completed loan documents to ensure all were signed by the customer.
• Work within regulatory guidelines and bank policies that are applicable to the area this position supports.
• Respond to any defects found on any loan review in a timely manner.
• Maintain a high level of confidentiality and security while handling company information, both verbal and written.
• Collect documentation for various audits conducted throughout the year and act as a liaison between the auditor and Ag. Loan personnel when needed.
• Monitor insurance expiration dates and obtain renewal information from customers if needed.
• Focus on the Ag Community and project a positive image for the bank among current and prospective customers. Assist with customer requests in the absence of a loan officer and ensure that customers receive a level of service that meets or exceeds expectations.
• Answer the telephone and perform general teller responsibilities as needed.
• Perform other duties within the bank as deemed necessary by agricultural loan officers to enhance efficiency and balance workloads.
• Facilitate and assist in any other areas of the bank that may be deemed necessary by management to assure operational soundness and project a positive perception of the bank by its present or prospective customers.

• Requires a high school diploma or GED.
• Bachelor’s degree desired but not required.
• Strong attention to detail required.
• Must be a self‑starter and able to work independently as well as in a team setting.
• Proficient knowledge of MS Word, Excel and Outlook required.
• Agricultural industry knowledge desired.

Ranked as a top performing U.S. public bank by S+ Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing;
Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana.

Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016–2022).

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