Driver II

Reporting to the Transportation Supervisor or Transportation Manager, this position drives, loads, unloads and picks up boxes and other items during the course of the day utilizing a scanner.

This position is an individual contributor which will operate a small cargo van and conduct rush delivers and basic routes, which requires a Class C Driver’s License.

In addition, this position stacks, pulls, and pushes boxes, equipment and cartons to and from trucks, offices and warehouses, as requested by the customer. Overall, the Driver is responsible to provide quality pickup and delivery services for record storage, media, Boxbee, Corostuff and/or shredding. The Driver communicates with supervisors, the end users/customer and other crew members; and processes paperwork.

This position is the face of the customer as they are responsible to follow best practices and to maintain excellent customer service. Report/escalate any customer service related issues to the Transportation Manager. In addition, this position will use extreme care not to lose, misplace, or damage goods or facilities while adhering to all company processes and procedures.

• Obtains daily work assignments from dispatch or supervisor and works assignment until completed.
• Checks daily work orders/work tickets for delivery and pickup times.
• Routes work orders/work tickets for optimum delivery performance and enters stop sequence into route planning program.
• Completes assigned paperwork accurately and neatly and turns it into manager or dispatch daily.
• Performs pre/post inspections prior to dispatch and upon arrival to facility.
• Sets, offsets, pushes, pulls, lifts, carries and moves equipment and boxes as required.
• Properly loads and unloads trucks to protect boxes and goods.
• Ensures all scans for pick‑up and delivery are 100% accurate and provides chain of custody to customer.

• Maintains excellent customer service with the customers, transportation and warehouse teams to establish solid relationships.
• Must be punctual at all times. If an emergency arises, inform the supervisor or Transportation Manager immediately, so that appropriate coverage can be arranged.
• Must follow all confidentiality rules regarding any products or services that are visible at a customer’s site.
• Must be courteous, helpful, and professional to all existing and potential customers.
• Ability to provide top‑notch customer services to internal and external customers.
• Ability to work effectively in a team environment as a positive team player.

• Performs work with quality, efficiency and safety at all times.
• Must abide by all safety rules; to include proper safety gear (back braces, safety glasses, safety shoes, hard hats, masks and/or gloves, etc. as required by the customer or by law), and operate pallet jack safely.
• Reports any unsafe dangerous requests from customers to senior management.

• Weekly participation required for driver, safety, customer service, and warehouse training.
• Promotes Corodata’s Mission and Vision Statements.
• Continuously promotes compliance with company policies and procedures.

• Arrives to work on time in complete uniform every day.
• Completes timesheets daily signifying your start, meal periods and end time daily, and other documentation is completed accurately and turned in by the time requirement.
• All other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• CUSTOMER SERVICE – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• TEAMWORK – Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's…