Chain Account Specialist

Overview

The Chain Account Specialist will meet the sales, analytical, marketing, and operational requirements of specific chain customers. In addition, this role is responsible for supporting the sales divisions and suppliers in the sales and execution of all supplier brands within this channel. This Chain Account Specialist will be responsible for Safeway and Pak 'n' Save business in Northern California. Prior Safeway headquarter call experience highly preferred, with knowledge of distribution and merchandising gaps at a retail store level.

Ideal candidate would live within a one-hour commute to Safeway headquarters in Pleasanton, CA.

Job Responsibilities:

• Market Work-withs and Education
  • Assist in the development of chain customer market management team to continue to drive relationships, develop insights on customer processes, as well as facilitate solutions for store and market issues that might arise.
  • Participate in Market Work Withs with regular cadence to assist in coaching and training sales execution, while also surveying the stores for possible chain wide challenges, insights in new sales and marketing developments, and looking for opportunities for additional sales.
  • Attend regular supplier meetings to stay current on focus programs and items, share input on program execution trackers, engage in identifying opportunities based on market insights, and build and communicate any necessary initiatives.
• Sales Development Communication & Creation
  • Development of sales materials and trackers for programs (including ads, charted programs, distribution opportunities, display programs, and targeted brands)
  • Coordinating and communicating marketing programs at stores to assist in increased sales.
  • Development and creation of sales presentations and trainings for General Sales meetings.
  • Consistent communication with the chain account manager and customer teams to address concerns and needs of the chain for regular business development and growth.
  • Assist in the creation of new item reviews with the chain buying teams for all commodities, including Nielsen data pull and analytics, sales analytics, review of financial competency, working with suppliers for supporting information, and building of presentation deck for buyer meeting
• Team tracking, Maintenance, and Accuracy
  • Assist in maintaining product library information to include Authorization by Chain sales tool, SAP cross reference grids for warehouse POs, chain activation reports, and develop & communicate chain pricing files for sales planning.
  • Managing and communicating chainwide reset schedules for all stores and commodities applicable to Breakthru Beverage suppliers and products.
  • Survey market level pricing to ensure chain customers are in line with the broader market and not at a significant price advantage or disadvantage.
• Orders, Returns and Pricing
  • Manage credit requests, customer returns, allocated item processing and billing, new location setups, vintage checks, and out-of-stock replacements.
  • Collect and process customer orders via SAP and/or EDI.
  • As required by customers, schedule and monitor deliveries and/or returns.
  • Submit approved supplier pricing in line with customer lead times and approved frameworks and/or portals.
  • Partner with Business Managers and other Sales Management to ensure alignment on market level pricing and programming through weekly/monthly dialogue with sales divisions.
  • Identify brands and/or SKU’s that may require allocation in order to allow for appropriate setup lead time for customers.
• Responsibly handle beverage alcohol product & conduct safe and responsible interactions with the public.
• Other duties, as assigned by the jobholder’s supervisor, may also be required.

• Bachelor’s degree in business administration, sales and/or equivalent training and work experience
• Minimum 2 years overall work experience within beverage alcohol and/or CPG industry
• Ability to generate high quality marketing, sales, and/or financial analysis and presentations
• Demonstrates intellectual curiosity, passion for problem solving and strong diagnostics skills
• Proficiency with MS Office Suite (Excel, Word, PowerPoint,…