Veterinary Assistant Manager

Overview

Independently-owned, state-of-the-art, full-service facility practicing high-quality medicine in an affluent and pet friendly community, is looking for a full time experienced Assistant Manager in Veterinary field to perform the following tasks:

• The Assistant Manager is responsible for creating a culture of encouragement, mutual trust, respect and cooperation among team members incorporating the company’s vision, mission, and core values.
• The Assistant Manager will collaborate with the hospital Medical Director and Practice Manager to ensure effective deployment of medical services.
• Ensure compliance and accountability for all standard hospital operating procedures as well as full compliance with local, state, and federal regulations and all applicable laws governing veterinary business operations.
• Accountable for client and referring veterinarian satisfaction.
• Supervision/Training:
  Expertise with phone protocols, calls screening, responding to emails, elevated client concerns, creating opportunities for growth and advancement.
• Facilities Maintenance:
  Equipment maintenance and upkeep.
• Human Resources:
  Hiring, training, managing, inspiring, discipline, relief coverage coordination, licensing administration, benefits administration, regulatory compliance, sexual harassment training, OSHA, ADA, workers compensation administration, creating an inclusive and respectful environment.
• Operations Management:
  Workflow efficiency and quality control, inventory management, client service protocols and efficiency improvement, client communications, staff scheduling.

• We are seeking individuals who possess a strong business acumen
  , have proven leadership capabilities
  , a high level of emotional intelligence
  , interpersonal skills
  , the ability to develop employees
  , be a strategic thinker /
  problem solver
  , be an outstanding communicator
  , and can cultivate a positive working
  environment
  that supports an exceptional client experience
  .
• Recent experience in hands-on operations position may help a candidate to be successful in this role.
• Prior experience in hospitality management or retail operations will make the operations manager successful.
• Candidates will have a bachelor’s degree and 2 plus years of business and people leadership experience.
• Veterinary industry experience is required and a comfort level working within a clinical setting will be necessary.

Please email your resume and cover letter. Thank you!

Job Type: Full-time.

• Dental insurance.
• Employee discount.
• Health insurance.

• Day shift, 5X8hr or 4X10hr
• Weekend Shift Required

In person.