Customer Service Representative

Position:
Customer Service Representative

Job Type: (Remote)

Jonesbororealtycompany is a leading real estate company in Jonesboro, known for its exceptional customer service and commitment to providing the best possible experience for its clients. We are a team of dedicated professionals who are passionate about helping people find their dream homes and making the buying and selling process as smooth as possible.

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and assisting them with their inquiries, concerns, and requests. This is a full-time position, with a 40-hour workweek, and will be based in our Jonesboro office.

• Serve as the first point of contact for all customer inquiries and requests
• Respond promptly to customer inquiries via phone, email, and in-person
• Provide accurate information about our products and services to customers
• Maintain a high level of professionalism and customer service at all times
• Resolve customer complaints and elevate issues as needed
• Keep accurate records of customer interactions and transactions
• Collaborate with other team members to ensure a seamless customer experience
• Stay up-to-date with product knowledge and company policies to provide accurate information to customers
  
  Assist with administrative tasks as needed

• High school diploma or equivalent
• Prior experience in customer service or a related field preferred
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to work well in a team environment
• Proficient in Microsoft Office and other computer applications
• Real estate knowledge is a plus

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) retirement plan
• Training and development opportunities
• Positive and supportive work environment

If you are a self-motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this position. Join our team at Jonesbororealtycompany and be a part of a company that values its employees and strives for excellence in everything we do.