Starbucks Supervisor

Company

Kessler Hotels, part of Kessler Collection, is an artistically inspired boutique hotel portfolio with properties in Alabama, Colorado, Georgia, Florida, North Carolina, and South Carolina, and a new development in Richmond Hill, GA. It includes a Starbucks drive‑through set to open in late 2025.

Kessler Richmond Hill, Georgia.

Starbucks Supervisor

As a Starbucks Supervisor, you will assist the store manager in executing store operations during scheduled shifts, deploy partners, delegate tasks, and create the Starbucks Experience by providing legendary customer service.

• Acts with integrity, honesty, and knowledge that promote Starbucks culture, values, and mission.
• Maintains a calm demeanor during high volume periods and sets a positive example for the shift team.
• Anticipates customer and store needs by evaluating environment and customers for cues.
• Communicates information to the manager to allow the team to respond and create the Third Place environment.
• Assists with new partner training, providing coaching and feedback.
• Contributes to a positive team environment by recognizing changes in partner morale and performance.
• Creates a learning environment with clear, respectful coaching.
• Delivers legendary customer service, acting with a customer‑first attitude.
• Develops positive relationships with the shift team.
• Executes store operations, including opening and closing duties.
• Follows operational policies, cash handling, safety, and security procedures.
• Ensures proper cash management practices.
• Ensures delivery of legendary customer service during the shift.
• Maintains regular attendance and punctuality.

• At least 3 years of progressive experience in a Starbucks Store or related field, or equivalent education and experience combination.
• Proficiency in Windows, spreadsheets, and word processing.
• Knowledge of F&B preparation techniques, health department rules, liquor laws, and regulations.
• Long hours sometimes required.
• Capable of lifting up to 50 lbs occasionally, and 20 lbs frequently.
• Excellent verbal and written communication skills.
• Effective listening, multitasking, and prioritization.
• Approach all encounters with guests and employees in a courteous, friendly manner.
• Attend all required meetings and trainings.
• Participate in M.O.D coverage as required.
• Maintain regular attendance according to hotel standards.
• Maintain high standards of personal appearance and grooming.
• Comply with hotel standards and regulations.
• Identify problem areas, implement solutions, and maximize productivity.
• Handle problems, anticipate, prevent, and solve them.
• Understand and evaluate complex information from various sources.
• Maintain confidentiality of information.
• Perform other duties as requested.
• Maintain a warm and friendly demeanor at all times.

Mid‑Senior level

Full‑time

Hospitality