Precious Metals Analyst - Canadian PMX and Canadian Coin & Currency

Our Company:

Canadian PMX and Canadian Coin & Currency are related companies with a national customer base, operating from Richmond Hill, Ontario. Canadian PMX is one of Canada’s leading precious metals companies and a direct authorized distributor for the Royal Canadian Mint. The company offers high quality physical investment gold and silver to investors online through its website  and in its retail showroom.

Canadian Coin & Currency is Canada’s largest collector coin retailer and is also an authorized distributor of collector coins for the Royal Canadian Mint. With a total of about 20 employees, every role is important and there is a strong cohesive team environment.

Bring your superb retail customer service experience, professional attitude and high aptitude to learn new skills, and we will train you to purchase and sell collector coins and precious metals and at our Richmond Hill location. The role also includes replying to online inquiries as well as customer service in person and through correspondence. This is a full-time position based in Richmond Hill, Ontario.

Other responsibilities include keeping the store clean and organized as well as some administrative tasks.

We are looking to hire someone who is motivated, hardworking, and eager to learn. There will be a great opportunity for advancement in the company as the online sales division continues to grow.

• Great customer service skills.
• Ability to work independently and as part of a team.
• To be self-motivated and results driven.
• To have a proven interest in learning and development.
• Familiarity and comfort with computers and math.

• Provide exceptional customer service to our clients in person, over the phone and by email.
• Accurately assess customers’ precious metals in a timely manner.
• Maintain a clean and organized work environment.
• Work on other tasks and projects as assigned.

Canadian PMX / Canadian Coin & Currency is an equal opportunity employer and offers its employees a wide range of benefits and support.

At the end of the day, we know our employees are our most valuable resource. As such, we try to make your job as rewarding and engaging as possible. We offer great advancement opportunities, as well as comprehensive health insurance benefits.

This is a full-time position. Approximately 40 hours / week, including weekend availability.

• 2+ years of retail customer service experience.