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Lead Product Manager; B2B SaaS Retail​/CPG focus

Job in Richmond Hill, Ontario, Canada
Listing for: OpenText
Full Time position
Listed on 2026-01-28
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst
  • Business
    Business Systems/ Tech Analyst
Job Description & How to Apply Below
Position: Lead Product Manager (B2B SaaS Retail/CPG focus)

Lead Product Manager (B2B SaaS Retail/CPG focus)

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers.

We’re hiring talent that AI can’t replace to help us shape the future of information management.

Your Impact

This is more than a product management role—it’s an opportunity to shape the future of enterprise collaboration. You’ll be at the forefront of building AI‑first Information Management solutions that make a real‑world impact: supporting sustainable supply chains, aiding humanitarian efforts, and improving access to critical healthcare information. You’ll join a passionate team focused on expanding our leadership in the Retail, Brands, and CPG industries and drive innovation through globally connected catalogs.

You will help define our growth strategies with organic product extensions, AI‑led product innovations, and by leveraging the scale of our Business Network product portfolio to deliver even higher value‑adds for our customers holistically. You’ll define investment strategies, deliver cloud‑native solutions, and champion customer‑centric development across our Business Network portfolio.

What

The Role Offers
  • Own product strategy and Go To Market execution for one or more product lines, from ideation to delivery.
  • Analyze market dynamics, customer feedback, and usage data to inform decisions.
  • Drive roadmap development in quarterly agile cadence with product charters, requirements and epics that align with customer needs, market trends, and business goals.
  • Collaborate cross‑functionally with engineering, UX, product marketing, and field teams to deliver impactful solutions.
  • Evangelize your products internally and externally, articulating value and vision to stakeholders and customers.
What You Need To Succeed
  • Possess 8‑12 years of professional experience in product management, ideally in enterprise software, cloud platforms, or B2B ecosystems.
  • Industry expertise in Retail, Brands, or CPG is highly preferred.
  • Strong skills in market analysis, competitive research, and customer discovery.
  • Proven ability to prioritize and make trade‑offs across competing demands.
  • Experience with Agile/Scrum methodologies and modern product development tools.
  • Solid understanding of cloud technologies (e.g., Private/Public Clouds, AWS, Azure, etc.) and data‑driven decision‑making.
  • Familiarity with UX/UI principles and a passion for delivering exceptional user experiences.
  • Excellent communication, collaboration, and stakeholder management skills.
One Last Thing

At Open Text, we don’t just build software—we build solutions that matter. We’re a global community driven by trust, character, and purpose. We act ethically, care deeply about people, and always put our customers first. Join us to be part of a team that’s innovating with intention
, collaborating with impact
, and driving meaningful change through B2B technology solutions that simplify globally connected complexities to deliver insightful value‑adds for our customers.

Open Text’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at  Our proactive approach fosters collaboration, innovation, and personal growth, enriching Open Text’s vibrant workplace.

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