Operations Recruitment Manager

Salary Range: $50,000.00 To $60,000.00 Annually

Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

• Head Office: 25 Sims Crescent, Unit 1, Richmond Hill, ON L4B 1C9

The Operations Recruitment Manager is responsible for supporting recruitment efforts for both franchised and corporate locations in Canada. This role works closely with the Operations, Franchising and People Operations teams to manage the full recruitment lifecycle, ensuring consistent hiring standards, operational efficiency, and compliance across all channels.

• Identify and leverage local recruitment resources across the Canadian portfolio to maximize franchise candidate reach.
• Coordinate with local recruitment contacts to manage franchise advertisements and outreach.
• Collaborate closely with the Frising team to track franchisee applicants, coordinate interviews, and ensure seamless hiring from local recruitment channels.
• Provide recruitment support related to franchising needs as required.
• Serve as the national point of contact for all hourly chef resumes and applications.
• Proactively screen resumes to identify qualified candidates in a timely manner.
• Coordinate and conduct interviews while ensuring consistent evaluation standards.
• Support the People Operations team during onboarding related to hiring documentation and follow‑ups, ensuring compliance and smooth integration of new hires.
• Maintain and update job advertisements across community and online channels to sustain a strong candidate pipeline.

• Experience in the sushi or food service industry is an asset.
• Strong knowledge of recruitment processes and resources.
• Foundational knowledge of franchising systems and Canadian franchise legislation.
• Excellent interpersonal, communication, and organizational skills.
• Proven ability to manage multiple priorities in a fast‑paced environment.
• Experience collaborating with operations and multi‑site teams.
• Proficiency with Microsoft Office Suite.

• Competitive Compensation with Commission
• Power of
  
  Collaboration:
  
  Live our core values – "Own it", "Care about it", "Make it exceptional", and "Win together" – as we work together to create better food for everyone, the Japanese way.
• Competitive Rewards:
  Upon meeting eligibility criteria reap the benefits of a comprehensive compensation package with a bonus plan, group health benefits, and retirement plans that recognize your outstanding contribution.
• Ignite Your Potential:
  Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
• Champion Diversity, Equity, and Inclusion:
  We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
• Drive Sustainable Impact:
  As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.

We thank all applicants for their interest; however only those candidates elected for an interview will be contacted.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

This posting is for current vacancy. We use automated system, including artificial intelligence to support the review of applications. All candidates are also reviewed by our hiring team.