Spa Associate

Job in Richmond Hill, Ontario, Canada

Listing for: Hand & Stone Massage and Facial Spa Canada

Full Time position
Listed on 2026-01-20

Job specializations:

Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual
Sales
Customer Success Mgr./ CSM, Sales Associate/Assistant, Bilingual

Salary/Wage Range or Industry Benchmark: 30000 - 60000 CAD Yearly CAD 30000.00 60000.00 YEAR

Spa Associate Job Opening

Hand & Stone Massage and Facial Spa is currently seeking candidates that are passionate about sales, as well as health and well-being. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 400 locations, the Hand & Stone brand is a leader in the membership-based spa service industry.

We are looking for someone that is local to the area and is looking for a long-term role in a stable and positive environment with opportunity for growth. Our Spa Associates are a critical link in ensuring that our customers' experience in our spa is nothing short of exceptional! Candidates with prior experience in sales or a membership-driven environment are ideal but not required.

Qualifications

and Requirements:

Provide excellent customer service to members and guests

Ideal past experience would be working for a gym or other membership-driven environment

Welcome and greet members/guests upon arrival

Answer phones, book appointments, sell memberships, gift cards, and upgrades

Follow proper office procedures/file maintenance

Promote health/wellness benefits of massage therapy and skin care

Maintain a professional and clean work environment and appearance

Display a positive, energetic attitude

Be a team player

Possess Windows computer knowledge/skills

Perform various other duties as assigned

Be willing to take initiative in picking up new tasks around the office

Ability to multitask

Company Benefits:

Hourly wage plus commissions and bonuses

Flexible schedules

Professional and safe work environment

Employee discounts

Employee referral bonus

Training

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