Midnight Brokerage Agent Job Richmond area,BC Canada,Transportation

Job Description

Ensure the proper and timely sorting of emails, logging of entries, and clearance of shipments. (Specificity to Truck clearances) Providing an exceptional customer service within the Customs Brokerage department.

Major Responsibilities:

Deliver Exceptional customer service

Ensure accurate and timely data entry into our operating system

Receive shipment notifications

Verify all charges due

Surrender docs and payment to obtain freight release

Review documents and prioritize

Submit docs to customs

Ensure customer profiles are updated and current for assigned accounts

Support operations where needed

Meets company standards of 52 hours training per year

LVS Clearances & Management

Qualifications

Qualifications, Experience and Education Requirements

Excellent verbal and written communication

Experience with word processing, spreadsheets, Windows, Outlook and various PC based software

Willingness to learn and develop the industry skills

Sense of urgency

Attention to detail

Have a positive attitude and an innate desire to help people

Desire to work in a team environment

Work with integrity

Maintain a professional Appearance

Have Confidence even in the face of intense challenges

Be curious to learn and grow

Adhere to the company's 10 cultural attributes:
Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary

Be resolute and results oriented- get the job done!

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