Director of Operations

I am hiring on behalf of a privately held holding company based in Coquitlam, British Columbia, focused on developing and operating a luxury lifestyle athletic social club and a diversified portfolio of related businesses. These include golf operations, retail, academies, real estate development, hospitality, and branded apparel — all centered on delivering premium customer experiences.

Position Overview
The HQ Director will provide strategic and operational leadership across the organization’s head office and portfolio companies. This role is responsible for driving business performance, ensuring operational excellence, aligning cross‑functional teams, and supporting long‑term growth initiatives. The ideal candidate is a proactive leader with strong business acumen, capable of managing multiple business lines within a dynamic and evolving environment.

Key Responsibilities

Provide strategic oversight and direction for head office operations and portfolio entities

Lead cross‑functional teams across operations, retail, hospitality, real estate, and brand initiatives

Develop and execute business strategies aligned with company growth objectives

Oversee budgeting, financial performance, and operational efficiency

Establish and implement policies, processes, and performance metrics

Identify new business opportunities and support expansion initiatives

Collaborate with senior leadership to drive organizational effectiveness

Ensure a high standard of customer and brand experience across all business units

Qualifications

7+ years of progressive leadership experience, preferably within multi‑entity or diversified business environments

Strong operational, financial, and strategic planning expertise

Experience overseeing multiple business functions or brands simultaneously

Exceptional leadership, communication, and organizational skills

Ability to operate both strategically and hands‑on when needed

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