Manager, Recreation Programs Details | Hill

Overview

Manager, Recreation Programs – Posting . Department:
Community Services Division, Recreation and Culture Services. Rate of Pay: $-$ annually. Job Type: Permanent, Full Time. Replacement for Existing Vacancy. Posting Type:
Internal and External. Posting Date: 01/19/2026. Final date to receive applications: 02/02/2026.

Reporting to the Director, Recreation and Culture, the Manager, Recreation Programs will provide sectional leadership and guidance for the Recreation Program section. This position will implement and promote the City s strategic plan and foster a culture of innovation, engagement, collaboration and respect. You will be responsible for the coordination and on-going development of the recreation program section.

• Oversee all aspects related to the effective and efficient delivery of all recreation programs for residents of all ages
• Conduct market research to keep current on trends and issues to address programming needs
• Handle and resolve queries, complaints, and issues from the public, council and others ensuring all matters are addressed
• Develop and contribute to workplans for individual direct reports and the division
• Develop and contribute to the Organizational Management Framework for the section and Division
• Monitor sectional statistics, key performance indicators and metrics to report out regularly on performance measures and to address concerns and implement change as needed
• Develop and contribute to the Continuous Improvement Management Plan for individual direct reports and the division
• Participate in the recruitment process of new staff
• Ensure required training and qualifications are completed for new hires and maintained for existing staff
• Develop, approve and implement appropriate staff schedules for direct reports, as well as approve payroll and vacation time
• Supervision and evaluation of direct report staff, including staff development, performance management, coaching, mentoring, and ensuring health and safety
• Provide ongoing motivation, support, and recognition to all staff
• Liaise with Program Partners and manage the Program Partner Revenue Generation Agreements, to ensure the programs are delivered in adherence to the established agreement

• Liaise with various community organizations and other levels of government for program initiatives to support the community, including the York Region Community Well-Being and Safety Plan, and the South Central Richmond Hill Community Action Table
• Oversee and promote communications for the department including preparing and delivering presentations to internal and external working groups/committees
• Participate in inter-departmental projects and working groups relevant to the Recreation Program section
• Oversee the Youth Action Committee and other section related committees such as the McConaghy Members Council
• Represent the Recreation & Culture division on various initiatives, projects and committees as assigned by the director, including the Recreation and Culture Plan and Age-Friendly Community Strategy and Park design and redevelopment projects
• Prepare staff reports, business cases, and draft disciplinary letters as required
• Update policies and procedures when needed

• Leads the sectional priorities, development and management of staff to ensure efficient delivery of services while encouraging creative thinking and the development of innovative solutions.
• Responsible for sectional budget preparation and monitoring

• Diploma in Recreation and Leisure Management or related discipline
• 7 years experience in a similar role

• Proven knowledge and understanding of the recreation field
• Demonstrated ability to operate as an accountable leader and as a member of a senior management team
• Ability to use tact and diplomacy in dealing with sensitive and confidential topics in a political environment
• Must have excellent conceptual, interpersonal, presentation, time management, facilitation, project management, and negotiation skills
• Working knowledge of municipal legislation, regulations, and guidelines
• Proven interpersonal skills…