Operations Supervisor

Operations Supervisor – Fed Ex Canada

Join to apply for the Operations Supervisor role at Fed Ex Canada
. This is an interview position plus CEV.

This is a frontline supervisor position that supports the Fed Ex Express (FXE) Safety Above All Culture. The Operations Supervisor manages day‑to‑day sort operations and assigned Cargo Handlers (CH) staff within a station, leading and guiding employees in proper package handling, routing, and recovery of potential service failures.

• Oversee all CH functions, including directing work activities and ensuring compliance with FXE policies, procedures, and government regulations.
• Mentor, coach, and train employees, fostering a culture of continuous improvement and safety.
• Monitor administrative processes for adherence to policies and identify opportunities for simplification and quality enhancement.
• Address and resolve conflict, provide timely and clear communication, and listen with empathy.
• Prioritize and delegate tasks in a time‑sensitive manner, taking accountability for departmental performance and swiftly implementing corrective actions.

• College degree.
• 2 years Fed Ex sort operations or senior‑level hourly role experience, or 2 years supervisory experience in a related industry.
• Valid driver’s license with a good driving record.
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment.
• Completion of all basic and recurrency training, including DG certification.
• Strong mentoring, leadership, and inspirational skills that empower and motivate a team.
• Excellent organizational, planning, and analytical abilities.
• Proficiency in conflict resolution and effective communication.
• Clear, concise, and timely communication skills with empathy.

Night shift position 00:00–07:00 am, Monday–Friday. Salary: CA $70,000.00. Posting closes Jan 17 2026.

Fed Ex values diversity and inclusion in its workplace. Our company welcomes talent from all backgrounds, including women, people with disabilities, Indigenous peoples, members of cultural communities, and LGBTQ+ individuals. The Human Resources team will adapt the recruitment process to meet your specific needs.