Field Service Technician British Colombia

Overview

Join Our Team as a Field Service Technician!

Are you passionate about providing top-notch technical support and problem-solving within the print environment? We're searching for a skilled Field Service Technician to become a vital part of our innovative team. If you thrive in a fast-paced, forward-thinking setting and possess a talent for troubleshooting, we'd love to hear from you!

Open and Honest. Customer-centric. Innovative. Passionate. Inclusive & Collaborative. Accountable.

• Repair and maintain all assigned equipment serviced by Konica Minolta
• Set-up and install equipment, both in-house and at customer sites
• Maintain tool kit, supplies and accurate trunk inventory
• Discuss training requirements with manager
• Attend training courses which may include after-hours travel and overnight/weekend stays
• Maintain effective relationships with customers and fellow employees
• Assist other team members as required
• Liaise with sales and administrative staff
• Complete all service reports (e.g., call closure info and inventory count) accurately and on time
• Follow and support policies and procedures set forth by Konica Minolta Business Solutions (Canada) Ltd.
• After hours work and assisting other bargaining unit branches may be required
• Perform other relevant duties as assigned by Management

• Community College Certificate in Electronic Engineering Technology (or equivalent) preferred
• Install and troubleshoot basic printing and scanning solutions
• Working knowledge of basic print colour theory
• Own vehicle with valid insurance and appropriate coverage
• Valid driver's licence and good driving record
• CompTIA A+, Net+, Microsoft certification preferred
• Konica Minolta Outward Professional Certification
• Ability to travel within Canada and U.S. and provide and maintain valid passport at own expense
• Able to work efficiently with minimal supervision
• Strong interpersonal and communication skills, both verbal and written
• Ability to work under pressure
• Ability to handle customer complaints

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions.

2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation.

Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI  Most Color Consistent A3 Brand Awards for its bizhub One i-Series.

For more information, please visit Konica Minolta online and follow it on Facebook, You Tube, Linked In and Twitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Au sujet de Konica Minolta

Solutions d’affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle…