Integration Service Technician - Technicien; ne de service en intégration

Integration Service Technician I – Technicien(ne) de service en intégration I

TD SYNNEX North America

Base pay: CA $21.00/hr – CA $25.00/hr

Responsible for assembling, installing, and configuring hardware and software components. Performs diagnostic testing on configured or assembled computers and related products. Troubleshoots issues encountered during operations using internal technical support resources.

• Install, configure, test, and diagnose hardware and software on computers and related equipment.
• Assemble computer systems and related products following established work instructions.
• Refurbish products, including repacking, reimaging, disassembling, reassembling, and cleaning.
• Perform rework on assemblies or systems based on test results.
• Test and troubleshoot desktops, laptops, monitors, and computer accessories; may assist with basic bench repairs (PCs, laptops, LCD monitors) – site‑specific.
• Assist in developing test specifications from written requirements, procedures, blueprints, drawings, and diagrams – site‑specific.
• Log and track orders accurately using established procedures; assist with customer technical support when required.
• Troubleshoot configuration issues during setup.
• Complete ISO awareness training and training on new software and hardware releases.
• Document and follow ISO processes and procedures.
• Provide product specifications, configuration details, and service offerings to internal associates and TD SYNNEX customers as needed.
• Prepare technical reports when required.
• Perform material handling duties and ensure accurate record keeping.
• Maintain a professional, clean, and safe work environment.
• Perform additional duties as assigned.
• Meet attendance and accountability standards.

• Entry‑level experience (0‑1 year of relevant work experience).
• High school diploma required.
• Certifications:
  
  A+, Server+, and relevant OEM certifications (HPI, Lenovo, Microsoft, Cisco).
• Strong organizational and time‑management skills; ability to drive tasks to completion.
• Ability to work constructively under pressure and meet deadlines.
• Maintain confidentiality of sensitive information.
• Demonstrate sensitivity to the needs and concerns of others.
• Ability to lift and transport up to 50 lbs.
• Basic proficiency in computer systems and applications.
• Ability to quickly learn and adapt to new systems and technologies.

• Distribution center environment may include extreme temperatures, high noise levels, high places, wet and/or humid conditions, and outside weather conditions.
• Clean room environment requiring ESD protection.
• Consistent non‑standard work hours or overtime as business requires.

• Integration
• Mobile Apps
• Operations Improvement
• Technical skills

• Elective benefits tailored to your country.
• Career growth opportunities with formal leadership and professional development programs.
• Well‑being initiatives including financial, physical, and mental well‑being seminars and events.
• Diversity, equity, and inclusion initiatives and inclusive communities.
• Global networking opportunities through onboarding and community activities.
• Participation in internal, peer‑led inclusive communities and volunteer events.

At TD SYNNEX, our values guide everything we do:
Together, We Own It;
We Dare to Go;
We Grow and Win; and above all, We Do the Right Thing.

• Entry level

• Full‑time

• Information Technology
• IT Services and IT Consulting

Referrals increase your chances of interviewing at TD SYNNEX North America by 2x.

Location:

Richmond, British Columbia, Canada.

Don't meet every single requirement? Apply anyway.