Room Attendant-RRCR

Job Description

River Rock Casino Resort is looking for self‑motivated individuals who are able to perform physically demanding tasks of a hotel. The role is a Room Attendant in a fast‑paced environment, where you will take pride in maintaining the cleanliness of assigned guest rooms and public areas of the Resort.

• Make beds, change linen, vacuum, and clean as per policies and procedures.
• Provide rooms with fresh towels and toiletries.
• Restock inventories as required.
• Answer guests’ questions.
• Check that TVs, radios, lights, and AC/heating are in proper working order.
• Dust and polish furniture.
• Scrub floors, walls, and windows as required.
• Empty and clean waste paper baskets and ashtrays.
• Remove linens and garbage to appropriate bins.
• Shampoo carpets as directed and required.
• Report damages to Team Leader or Manager.
• Liaise and communicate effectively with all appropriate operational departments.
• Ensure compliance with licensing laws, health and safety, and other statutory regulations.
• Perform other duties as assigned or directed.

• Available to work up to 40 hours per week in a variety of shifts, including early morning and weekends, as we operate 24 hours per day, seven days a week.
• High School Diploma.
• Ability to stand for long periods of time.
• Ability to lift 50 pounds.
• Previous housekeeping experience is an asset.
• Energetic, highly motivated.
• Highly organized with the ability to multitask in a fast‑paced environment.
• Ability to successfully obtain a Criminal Record Check.
• Ability to exceed internal and external customer expectations through timely, effective, and service‑oriented communication.
• A commitment to continually increase your knowledge of our products and services to offer exceptional experiences to our guests.
• A willingness to learn, develop, and achieve new skills for personal and professional development.
• Live GCE’s values on the job:
  Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship.
• A passion for providing great experiences and memories to our internal and external guests in the continual quest for service excellence.

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities, and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strives to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
• We provide you with the tools and technology needed to delight your clients.
• You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to innovate: supports new and better ways to be successful.
• Be your authentic self: an environment that values diversity as a source of strength.
• This isn’t your typical "corporate" job. We work hard and we have fun!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!