Job Description & How to Apply Below
Appointment Coordinator (Volkswagen of Richmond)
Volkswagen of Richmond is looking to hire an experienced Appointment Coordinator to join our team.
What You'll Do
- Efficiently schedule appointments, confirmations, and updates with a touch of knowledge and flair.
- Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options.
- Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard.
- Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience.
- Collect and process payments, following dealership guidelines with precision.
What You'll Bring
- Customer service experience with a passion for creating positive experiences.
- Excellent communication skills, both written and verbal.
- Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
- Tech‑savvy
What We Offer
- Hands‑On Growth – Get real training, mentorship, and support to move your career forward. We’ll help you build the skills you need for your next role.
- Employee Investment Program – Earn guaranteed returns of 10% annually, up to 16%.
- Time off that Counts – Start with 3 weeks after your first year, 4 weeks after 5 years, and 5 weeks after 10.
- Health and Dental – Comprehensive coverage including medical, dental, and a health spending account.
- Career Path Built for You – Ask us about the real success stories of team members who started in this role and grew into leadership positions.
If you're ready to be part of a fantastic team, work with incredible vehicles, and jumpstart your career in the automotive world, we want to hear from you! Apply now to join Volkswagen of Richmond as our Appointment Coordinator and be a key player in making our customers' automotive dreams come true.
Seniority level- Entry level
- Part‑time
- Other
- Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Go Auto by 2x
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