Clerk Health Records Hospital Casual Rotating Hospital Health Information

Role Snapshot

• Job
• Location:
  
  Richmond Hospital – 7000 Westminster Highway, Richmond, BC , Canada
• Work Model:
  Onsite
• Categories:
  Health Information Management
• Salary Grade: 11
• Hourly Rate: 25.54 CAD
• Employment Type:
  
  Casual
• Rotation:
  Rotating
• Schedule:
  
  0600‑1400, 0700‑1500, 0730‑1530, 0800‑1600, 1400‑2200, 1500‑2300
• Union: 100
• Labour Agreement: FAC

Reporting to the Manager, Coordinator and/or designate, perform record processing functions related to patient records by assembling, retrieving, and delivering records; filing, identifying, verifying, and correcting patient information utilizing the computerized Admission, Discharge Transfer and/or Electronic Health Record System and checking for discharges and/or previous admissions. Perform clerical duties related to the electronic records scanning process such as picking up charts from the units, prepping for scanning, scanning, indexing within the computerized scanning application and verifying accuracy.

Apply index criteria, scan records utilizing electronic records scanning software, check for image quality, and lift and store boxes in designated areas as required. Retrieve patient records, calculate statistics, and perform reception and clerical duties. Prepare records for off‑site storage. Perform duties related to the release of patient information for continuity of care in accordance with established procedures.

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to keyboard at 40 words per minute.

• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• A comprehensive health benefits package including dental, vision, and life insurance as well as pension.

• Retrieve patient records according to established policies and procedures, and maintain and update records using computerized record location systems.
• Perform record processing functions related to patient records by assembling, identifying, verifying and correcting patient information utilizing the computerized Admission, Discharge Transfer and/or Electronic Health Record System, checking for discharges and/or previous admissions, processing patient folders and documents, merging duplicate files, making up folders, photocopying, printing chart labels, and filing as required.
• Respond to requests by locating patient charts and delivering records. Refer unusual requests to the Manager/Coordinator and/or designate.
• Perform clerical duties related to the electronic records scanning process by picking up charts from unit(s), prepping for scanning, scanning, indexing within the computerized scanning application and verifying accuracy.
• Follow up with departments such as Registration regarding problems with documentation such as questionable encounters, duplicate registrations and merges. Take appropriate steps to correct or resolve problems as required; initiate edits and merge duplicate numbers as required.
• Answer inquiries related to the release of patient information for urgent continuity of care by receiving requests and releasing in accordance with established procedures. Refer problems or other inquiries as appropriate to Manager/Coordinator or designate.
• Perform reception duties such as answering telephone, transferring to appropriate personnel, taking messages, directing visitors, and providing routine information.
• Prepare records for off‑site storage. Request records from off‑site storage using computerized request systems as appropriate.
• Balance census according to established procedures.
• Maintain inventory of supplies by…