Financial Centre Administrator Hill

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

The role of the FC Administrator is pivotal to the smooth and efficient operation of a Financial Centre. The focus ranges from supporting client service, reporting payments and administrative accountabilities. The FC administrator maintains strong relationships with several business partners to help create and maintain a positive and energetic work environment. The successful applicant will be creative, an innovative thinker, able to multitask with strong organizational and PC skills, and able to work independently, take initiative and prioritize work with a sense of urgency as required.

• Provide administrative and general office support aligned with all Sun Life policies and procedures
• Answer telephone and greet clients
• Responsible for reporting payments & expense cheque routines
• Process mail
• Facilities management (premises & equipment)
• Administration of client inventory
• Maintain information on targets and results and prepare reports
• Coordinate meetings
• Contribute continuous improvement ideas and support initiatives for the Financial Centre
• Provide support for the recruiting function
• Provide basic on‑site technical support/organizational acumen to engage technical partners

• Strong client relationship skills and a client‑centric mindset
• Strong communication skills
• Strong interpersonal skills
• Strong organizational and time‑management skills
• Good problem‑solving and decision‑making skills
• Energetic, enthusiastic and able to interact diplomatically with people
• Ability to work independently and with minimal direction amid frequent interruptions
• Team player willing to contribute and help others
• Proficiency with PC, Windows 10, Microsoft Office (Word, Excel, Power Point), Outlook
• Ability to learn new PC tools quickly
• Knowledge of , SharePoint and Oracle would be an asset

• High school diploma with 3‑6 years of experience or an equivalent combination of education and experience – degree or college diploma preferred
• Experience in an office environment, a client‑service role, or a retail store
• Experience reconciling accounts or financial transactions – some ledger or bookkeeping experience would be an asset
• Knowledge of financial planning and services would be an asset
• Experience working in the financial services or service industry would be an asset

Travel is expected to other Sun Life offices, regional/national training sessions or meetings as required.

• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience that is united by our
  
  Purpose:
  
  to help Clients and Employees achieve lifetime financial security and live healthier lives.
• Flexible Benefits from the day you join to meet the needs of you and your family.
• Pension, stock and savings programs to help build and enhance your future financial security.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment of which is discretionary and subject to individual and company performance.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e‑mail a request to

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

46,900/46 900 - 66,300/66 300

Sales - Distribution Support

22/02/2026