Laboratory Administrative Assistant

Laboratory Administrative Assistant

Location: Richmond, B.C. Canada – On-site

Job Type: Full time, 6-month Contract with potential for permanent position

Salary: $20 per hour

CAN-Pacific Cryostorage is the only biorepository located in Western Canada dedicated to the storage, and distribution of human reproductive tissues for IVF treatment (Embryos, Semen and Oocytes). We are currently seeking a highly motivated and detail-oriented Laboratory Administrative Assistant to join our dynamic team.

CAN-Pacific Cryostorage is seeking a highly organized and detail-oriented Laboratory Administrative Assistant to join our tissue bank storage team. This role is crucial in ensuring the smooth operation of our laboratory processes and providing administrative support to our technical staff. The ideal candidate will possess excellent communication skills, a strong ability to manage multiple tasks, and a commitment to maintaining the highest standards of confidentiality and accuracy.

This is a temporary full-time position with a strong possibility of becoming permanent full-time.

• Administration Support:
  • Manage and organize laboratory records, including donor and patient files, blood test results, and inventory logs.
  • Assist with data entry and maintain accurate and up-to-date databases.
  • Prepare and process laboratory paperwork, including consent forms, reports, and inventory records.
  • Utilize Quick Books for basic accounting tasks.
  • Use of Docu Sign for client agreements.
  • Scan and archive required laboratory documents.
  • Perform other administrative duties as needed.
  • Participate in keeping a clean and well-maintained facility.
• Customer Service Duties:
  • Act as a point of contact for clients, answering inquiries and providing information about embryo, sperm and tissue storage, directing them to the appropriate staff member when necessary.
  • Support patients through the administrative aspects of their interactions with the cryobank.
• Data Management:
  • Ensure the accurate entry and maintenance of information in laboratory information systems.
  • Perform maintenance of oocyte, sperm and embryo cryostorage data, including tank receiving and dispatching, as well as cryobank record management.
  • Participate in the preparation and data entry of results into the computer database, and assist with report generation as required.

• Education:
  • High school diploma or equivalent required. Associate’s degree or higher in a relevant field preferred.
• Experience:
  • Previous experience in an administrative role within a healthcare or laboratory setting is highly desirable. Knowledge of fertility treatments an asset.
  • Experience with Excel
  • Experience with Quick Books Online, Docu Sign or Freezer Pro an asset.
• Skills:
  • Exceptional phone etiquette and interpersonal skills.
  • Strong attention to detail and problem-solving skills.
  • Strong written and verbal communication skills.
  • Comfortable in working with LGBTQI2 patients.

Please submit your resume and a cover letter detailing your relevant experience to

We are an equal opportunity employer and welcome applicants from all backgrounds.

Jan 30th, 2026

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 37.5 per week

Work Location:

In person