Associate Patient Services Specialist - Patient Access

Overview

Associate Patient Services Specialist at Kadlec Regional Medical Center.
Under the general supervision of the Manager, Patient Access/Scheduling, performs patient registration and pre‑registration of scheduled accounts, verifies insurance coverage, benefits, and obtains pre‑certification, referral or authorizations as needed per insurance requirements. Participates in the collection of up‑front revenue due to the facility and provides quality customer service to internal and external customers.

• Per diem, Variable Shift, 0.4 working hours weekly

• 6 months – Customer service experience.

• General office experience.

Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you so you can focus on delivering our mission of providing safe, compassionate care.

At Providence, we are dedicated to the promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best‑in‑class benefits and foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Our entire workforce of approximately 120,000 caregivers serves in over 50 hospitals, 1,000 clinics, and a full range of health and social services across multiple states.

Located in sunny Tri‑Cities, Washington, Kadlec is the largest non‑profit healthcare provider in the region, offering primary and specialty care to patients in the Tri‑Cities and surrounding region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting‑edge technology and innovation with evidence‑based, patient‑focused care. Our programs include open‑heart surgery, interventional cardiology, a Level III neonatal intensive care unit, and a world‑class digital outpatient imaging center.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

$20.18 – $31.32 per unit hour. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.