Secondary Market Specialist

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Under the direction of the AVP of Home Loan Operations, the Secondary Market Specialist will ensure that all profitability expectations established by Finance are met and fully executed. This team member will proactively identify trends in pricing and profitability and communicate to appropriate business partner to address and resolve. The role will also be responsible for monitoring and processing all lock‑related requests, from the initial rate lock through selling the loan file to the secondary market.

• Identify and monitor all loans held for sale; provide senior management with detailed reports on an ongoing basis.
• Execute loan commitments in alignment with the established strategies and objectives, optimizing profitability while managing risks associated with the secondary market activities.
• Assist in the packaging and timely delivery of loans consistent with requirements of investors (FNMA, FMCC, FHA, and VA).
• Learn and develop expertise in all aspects of the product and pricing system; provide back‑up support to the VP of Home Loans as needed.
• Work closely with internal teams such as underwriting, processing and closing to coordinate secondary market transactions and ensure alignment with overall business objectives.
• Stay informed about industry trends, new mortgage products, and emerging technologies to adapt and improve secondary market strategies.
• Produce/maintain daily rate sheets accurately meeting management expectations. Upload rates to the Loan Origination System and into long‑term storage by 9:00 am daily. Work with third‑party vendors when issues arise with the rate sheet through to solution.
• Monitor the Lock Desk queue for lock requests, lock extensions, re‑locks, and re‑pricing of loans in the Loan Origination System as requested. Work with appropriate team members to ensure pricing calculations are accurate.
• Work with loan officers and operations team to extend locks as needed.
• Lock and extend loans on investor websites by required deadlines to prevent loss of margin due to intraday market movements.
• Manage the locked loan pipeline and provide daily updates to management, including lock expirations and loan status.
• Provide pricing scenarios to mortgage loan officers and operations team members.
• Stay abreast of regulatory changes ensuring compliance with regulatory requirements and internal policies.
• Maintain awareness of policies and regulations related to duties and responsibilities.
• Attend credit union trainings, conferences, or seminars as approved by management.
• Display mutual respect, trust, and dignity, while acting in the best interest of the credit union following all policies and procedures as expected by management. Lead by example by always displaying solid ethics and integrity.
• Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism.
• Willingly perform other job‑related projects and duties as assigned; self‑initiating assistance to team members when appropriate.

• Strong analytical and problem‑solving skills.
• Highly organized and detail oriented.
• Ability to work in a fast‑paced, deadline‑driven environment.
• Ability to exercise independent judgment.
• Strong ability to work independently.
• Ability to meet deadlines while managing multiple tasks simultaneously.
• Consistently display interpersonal skills to relate effectively and professionally to peers and all levels of management.
• Ability to promote and participate in a cohesive team environment.
• Ability to effectively communicate ideas and information, both orally and in writing.