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Client & Booking Specialist
Job in
Richland, Benton County, Washington, 99352, USA
Listed on 2026-03-11
Listing for:
Hope’s Global Getaways
Full Time
position Listed on 2026-03-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
We’re seeking motivated, detail-oriented individuals to join our team as Client Experience & Booking Specialist. In this fully remote role, help assist clients with itinerary planning, coordinate reservations, and ensure every booking detail is accurate and complete.
If you enjoy helping others, managing details, and delivering exceptional service, this opportunity offers flexibility, structured training, and long-term growth — all from the comfort of home.
Primary Responsibilities- Assist clients with detailed itinerary planning and coordination
- Research, compare, and confirm reservation options using approved systems
- Communicate professionally via email, phone, and messaging platforms
- Manage booking updates, changes, and service-related inquiries promptlyli>
- Maintain detailed and organized client records
- Participate in virtual training sessions, team meetings, and professional development
- Strong written and verbal communication skills
- Excellent attention to detail and organizational ability
- Comfortable working independently in a remote environment
- Basic computer proficiency and reliable internet access
- Minimum age of 18
- Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain
- 100% remote opportunity
- Flexible scheduling options
- Comprehensive onboarding and ongoing training
- Supportive, collaborative team culture
- Incentive programs and performance-based perks
- Clear pathway for long-term growth and advancement
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