Office Manager-Float

Overview

New Life Family Services is looking for a full-time (40 hours per week) Office Manager-Float for their First Care offices. The Float Office Manager helps fulfil New Life Family Service’s mission of assisting clients in life-affirming decisions with the love and compassion of Christ by ensuring professional representation of New Life Family Services and its programs through management of its offices and coordination of client services.

• BRANCH RESPONSIBILITIES:
  Responsible for office administration including coordinating schedules, ordering supplies, maintaining office equipment, general office organization and maintaining office statistics. Speak for and represent the office to the greater organization and advocate for its unique set of clients. Help set the tone for the office and keep a proper balance between office specific goals and the goals of the agency as a whole.
  
  Assist in follow-up of new agency changes being implemented at the office level. Assist with the Every Family Program according to the guidelines and system set up by the agency.
• CLIENT CONTACT:
  Answer incoming phone calls and texts, providing over the phone counseling to those in crisis. Schedule clients for medical or social service appointments as needed. Assist in administering pregnancy test intakes and partner intakes. Assist volunteers in Every Family appointments as needed. Assist the nurse, social worker and client advocate as needed with paperwork and having rooms prepared for medical appointments.
• VOUNTEER MANAGEMENT:
  Interview prospective volunteers and provide in-office training for new volunteers and interns. Manage online work of volunteers and interns in office. Oversee and manage volunteers and their scheduled. Work with Volunteer Coordinator to recruit new volunteers and ensure volunteers are meeting continuing education requirements.
• EVERY FAMILY PROGRAM:
  Assist with the Every Family program as set by the agency and with the direction of the Every Family Program Manager. Oversee the receiving of material donations, processing donations and management of clothing closet. Maintain schedule of appointments for parent coach volunteers.
• FLOAT:
  Assist branch Office Managers with coverage and office responsibilities as needed at any of our 5 locations. Assist Director of Program Management with administrative projects as time allows.

For a complete job description and our employment application, please see our website.

Please note:
This position is eligible for part-time, but it would change the benefit offerings listed in the job posting on our website.