Senior Account Sales Representative; Bilingual Spanish

Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with a competitive base salary starting at $40,000 plus incentives that can bring total compensation to over $100,000 a year. Enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
• Solicits residential customers through door-to-door solicitation, lobby events and by building/maintaining strong relationships with property management
• Generates incremental revenue from existing customers by adding new/additional services
• Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
• Maintains a well-informed knowledge base of competitors' activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
• Attends and actively contributes to sales meetings and training programs
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collects and accounts for funds and provides receipts according to Company policies and guidelines

• Knowledge of cold call sales skills, persuasion, and clear communication skills
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
• Ability to work outside for extended periods in any season and/or during inclement weather
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
• Valid driver's license with a satisfactory driving record within Company required standards

Required Education

High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

Experience in sales or customer service - 1+

Preferred Skills/Abilities and Knowledge

• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required

Bilingual Spanish Preferred

Preferred Related Work Experience and Number of Years

2+ years sales or relevant work experience

• Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
• Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
• Exposure to moderate noise levels
• Must be able to work evenings and weekends
• Variable hours: may include weekends, holidays, and split days off

Get to Know Us:
Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Note:

A qualified applicant s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.