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Shift leader, Retail

Job in Richardson, Dallas County, Texas, 75080, USA
Listing for: Insomnia Cookies
Full Time position
Listed on 2026-01-12
Job specializations:
  • Retail
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

As a Shift Leader at our Richardson store located at 3000 Northside Blvd., Ste. 300, Richardson, TX
, you are the captain of our bakery during your shift! You understand what it takes to "Own the Night" by predicting the flow of business and leading effectively. Your hands-on leadership should include building orders, suggestive selling, baking, and customer interaction. You will also take pride in knowing that your leadership contributes to a productive and enjoyable night for your store team.

Benefits include:

  • Excellent training & mentorship
  • Job stability with a rapidly growing and reputable company
  • Achievable growth and promotion opportunities
  • A fun, exciting team environment
What will I do as a Shift Leader?
  • Provide excellent customer service and quality products throughout the guest experience.
  • Support store operations by maintaining smooth shift functions, communicating essential information, monitoring production efficiency, and coaching team members.
  • Ensure a safe, clean environment for guests and staff, following safe food handling practices.
  • Manage cash handling and deposits.
  • Desired

    Skills and Experience:
    • At least 1 year of experience in a customer service role
    • Experience with Point of Sale systems
    • Excellent communication, time management, and interpersonal skills
    • Detail-oriented and results-driven
    • Ability to lead by example and motivate others
    • Ability to lift up to 40 lbs.
    • Legally eligible to work in the United States
    • Must be 18 years or older
    About us:

    We aim to help all candidates find great careers. Your information is secure and confidential.

    To apply, please visit the original job posting on the employer’s website.

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