Technical Support Associate

Job Description

Seeking a highly experienced and hands‑on Technical Support Associate to support our Operations Repair & Maintenance Team within Optics Manufacturing. The successful candidate will play a critical role in ensuring production readiness and uptime across multiple factories, including Optical Fabrication, Diamond Point Turning, Optical Coating, and Assembly/Test. You will work closely with Engineering, Maintenance, Quality, and Operations to proactively address factory equipment needs, implement preventive maintenance, and lead or support equipment upgrades and installations.

This is a highly hands‑on, technical position in a fast‑paced, high‑demand defense manufacturing environment.

• Seeking a highly experienced and hands‑on Technical Support Associate to support our Operations Repair & Maintenance Team within Optics Manufacturing.
• The successful candidate will play a critical role in ensuring production readiness and uptime across multiple factories, including Optical Fabrication, Diamond Point Turning, Optical Coating, and Assembly/Test.
• You will work closely with Engineering, Maintenance, Quality, and Operations to proactively address factory equipment needs, implement preventive maintenance, and lead or support equipment upgrades and installations.
• This is a highly hands‑on, technical position in a fast‑paced, high‑demand defense manufacturing environment.

• Perform troubleshooting, maintenance, and repair of electronic, mechanical, and automated manufacturing equipment.
• Lead or support installation and upgrade of new or existing production equipment.
• Develop and follow preventive maintenance procedures (including Lockout/Tagout).
• Use multimeters, current probes, schematics, and technical manuals to diagnose complex issues.
• Collaborate cross‑functionally to ensure factory equipment is safe, reliable, and efficient.
• Support layout planning, capital equipment procurement, and documentation updates.
• Participate in call‑in and weekend work as required to support critical operations.
• Follow all OSHA and Raytheon safety protocols.

• Minimum 5-8 years of hands‑on experience in equipment maintenance in a manufacturing/production setting.
• Strong mechanical aptitude and troubleshooting skills.
• Experience working with:
• Automated equipment and control systems
• High voltage systems (480V, 208V, 110V, and DC voltages)
• Multimeters, current probes, and diagnostic instruments
• Ability to work from schematics, technical drawings, manuals, and verbal instructions.
• Experience interfacing with multi‑disciplinary teams and working with minimal supervision.
• Must be able to work 2nd shift after training, with flexibility for weekends/call‑ins.
• Comfortable working in a high‑voltage, hands‑on environment - this is not a desk or technician helper role.

• Associate's Degree in Electronics, Mechanical Technology, or related technical field.

We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short‑term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let s talk. Please visit  to learn more.

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.