Project Manager, IT Project Manager

Department

Office of Institutional Success and Decision Support

$78,000 to $80,000

Monthly

Regular full-time

Location

Position End Date (if temporary)

01/21/2026

Open Until Filled Yes

03/02/2026

The Office of Institutional Success and Decision Support ( OISDS ) seeks an experienced Project Manager dedicated to the implementation and stewardship of an enterprise CRM focused on the entire student lifecycle. Currently, the enterprise CRM project, known as Project Europa, consists of the Polaris applicant portal (Phase
1) and the Polaris student portal (Phase
2), and the institution is preparing for Phase 3 to support the Office of Development and Alumni Relations. Working under the direction of the Associate Vice President in OISDS and collaboratively with leaders from Enrollment Management, Academic Affairs, Student Affairs, Information Technology, Budget and Finance, and external vendors, this role ensures that key projects related to the CRM implementation are executed on time, within scope, and with strong stakeholder engagement.

The role requires the Project Manager to support the initial implementation and coordination of a robust project governance structure that includes multiple committees engaged in the planning, execution, monitoring, and ongoing evolution of the project. While this position is not primarily a technical position, experience and knowledge managing system implementation projects will be important, as will strong interpersonal and communication skills.

The Project Manager serves as a critical project team member responsible for coordinating important aspects of the project that will ensure its success and long-term sustainability. This role is a critical source of continuity to ensure the successful evolution and institutionalization of the enterprise CRM.

Bachelor’s Degree in Business or Technology and/or Project Management with 5-7 year’s experience in the management of multiple small to medium complex projects or a complex Technology Project. An equivalent level education or experience is also acceptable.

• Project Management Professional Certification preferred
• Demonstrated experience and knowledge managing system implementation projects in higher education or other public sector setting
• Candidates should understand the scope, quality, schedule, budget, resources and risks normally associated with systems implementation projects
• Candidates should possess analytical, decision-making and problem-solving skills
• Demonstrated ability to organize and lead projects on time and on budget

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

• Coordinates day-to-day project management activities across multiple phases of the CRM project.
• Develops and maintains detailed project plans, schedules, and task lists.
• Prepares agendas, tracks decisions, and monitors action items for project meetings.
• Tracks milestones, deliverables, and risks, escalating issues as appropriate.
• Supports the collection and documentation of project requirements, testing activities, evidence of compliance, and stakeholder feedback.
• Prepares project status reports and executive-level summaries for senior leadership.
• Facilitates communication and collaboration across departments, committees, and external partners.
• Coordinates with internal and external units to ensure accuracy and up-to-date communication vehicles including websites, electronic forms, and written communication assets.
• Maintains organized project documentation and ensures proper archiving of records.

Physical Activities

Working Conditions

Remote Work…