Factory Built Network Supervisor

The Factory Built Network Supervisor is responsible for leading the planning, commissioning, quality assurance, and shipping of Factory Built Networks. This role ensures that fully integrated packet-optical networks are delivered on time, at the highest quality standards, and ready for deployment in the field. The Supervisor oversees day-to-day operations of the Factory Built Network team, partners cross-functionally with Operations, Project Management, and Leadership, and drives continual improvement across people, process, and performance.

Successful candidates will be strong communicators and leaders, with the ability to balance technical detail, logistics, and team development in a fast-paced, customer-driven environment.

Operational Leadership

• Develop and maintain a detailed work plan to ensure on-time delivery of Factory Built Networks
• Forecast staffing needs and secure adequate resources (employees and contractors) in advance
• Oversee daily operations including morning stand‑ups, weekly project calls, and cross‑department coordination

Team Development & Management

• Hire, onboard, and mentor team members; provide coaching and ongoing training on Standard Operating Procedures
• Promote a culture of accountability, safety, and continuous learning
• Conduct performance reviews and ensure career growth opportunities

Quality & Compliance

• Ensure adherence to quality standards, LEAN practices, and safety protocols
• Complete routine quality inspections and audit peer review compliance
  
  Lead root cause analysis of issues and implement corrective/preventive actions.
• Maintain internal audit logs and required documentation to support ISO
  9001/TL9000 compliance

Process & Materials Management

• Coordinate closely with Operations to manage material ingress/egress, inventory accuracy, and RMAs
• Identify, order, and maintain proper stock of installation‑related materials
• Develop packaging & IRM kitting solutions specific to each project
• Define and track KPIs such as on‑time delivery rate, rework percentage, and inventory accuracy
• Drive process improvements that reduce costs, shorten cycle time, and increase throughput
• Act as a champion for continual improvement across the organization

• Strong written and verbal communication skills, with the ability to influence cross‑functional stakeholders
• 3+ years of managerial experience, preferably in telecom, networking hardware, electronics assembly, or related industries
• Proven experience in logistics, factory management, or manufacturing operations
• Demonstrated ability to create schedules, forecast resources, and consistently meet deliverable dates
• Experience with LEAN manufacturing/warehousing processes;
  Six Sigma certification a plus
• Proficiency with ERP/CRM and reporting tools (Net Suite, Salesforce, Excel)
• Strong organizational skills, attention to detail, and ability to balance multiple projects
• 401(k)
• 401(k) Matching
• Medical, Dental, and Vision (eligibility starts on first day of employment)

Light River Technologies is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.

Light River Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.