Program Administrator

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid‑size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

• Business Requirements Planner and D&E Governance Program Administrator.
• Help administrate the D&E Governance Program and develop the business requirements, process flows, and overall high‑level plan to implement key Global Network Service & System enablers in support of Service Delivery and Assurance organizational needs.

• Creating, maintaining the D&E governance program including business case research and documentation. Completing assigned D&E related assignments.
• BRD Creation – Identify impacted organizations, functions and Director groups.
• Lead cross‑functional meetings with impacted Business, IT Development, IT PMO, Architecture and Process POCs.
• Collect and write business requirements.
• Collect Draft HLA and PMO/FMO Process Flows from assigned resources.
• Previous business process knowledge of Client Wireline Service Delivery and Assurance, to cover provisioning and/or ordering processes and systems supporting these processes and network would be optimal.
• Candidate should be familiar with current technology direction and have ability to quickly translate user needs into business requirements through user stories, use cases and business requirement detail.