Account Manager

Job Title: Account Manager

Jaffer Business Systems (JBS) is one of Pakistan’s leading IT companies, empowering organizations through innovative technology solutions, strategic partnerships, and a customer-centric approach. With a legacy of excellence spanning over 30 years, JBS continues to drive digital transformation and deliver value across multiple sectors through its specialized business units.

Jaffer Sales and Services (JSS), a business unit of Jaffer Business Systems (JBS), is dedicated to delivering the latest technologies and solutions through a talented team of specialists who leverage advanced tools and best practices. JSS provides a comprehensive range of ICT products and services, including enterprise solutions, networking, virtualization, software, and personal systems. With over three decades of experience, it has empowered businesses to transform their technology investments into measurable performance gains, operational efficiency, and long-term value.

The Account Manager – JI Solutions & Hardware will be responsible for driving revenue growth, customer engagement, and satisfaction by managing key client accounts and promoting integrated hardware, software, and networking solutions. The role involves overseeing the complete sales lifecycle — from client acquisition and proposal development to negotiation, order booking, and delivery coordination — while identifying cross-sell and up-sell opportunities to expand business portfolios.

Karachi / Lahore / Islamabad (as per business requirement)

JBS Infrastructure Solutions (Jaffer Sales & Services – JSS)

Onsite

Full-time

• Manage key client portfolios, ensuring engagement, retention, and satisfaction throughout the sales cycle.
• Drive business growth by identifying cross-sell and up-sell opportunities in hardware, software, and networking solutions.
• Collaborate with OEMs, presales, and delivery teams to develop and deliver customized client solutions.
• Lead negotiations, prepare proposals, and ensure timely order booking, delivery, and revenue realization.
• Monitor market trends, competitor activities, and customer insights to refine strategies and improve product positioning.
• Maintain accurate client records, pipelines, and forecasts using CRM systems.
• Ensure compliance with company policies, commercial terms, and ethical standards in all dealings.
• Represent the company at industry events, product launches, and client meetings.

• Strong understanding of IT hardware (PCs, laptops, networking gear) and enterprise software solutions.
• Knowledge of public and private sector procurement processes.
• Excellent communication and negotiation skills in English and Urdu.
• Customer-focused mindset with strong relationship management and problem-solving abilities.
• Team-oriented with a high sense of accountability and professional integrity.

• Education: Bachelor’s degree in Business Administration or Computer Science;
  Master’s degree (MBA or MS in Marketing, Sales, or IT) preferred.
• Experience: 3–6 years of B2B account management or ICT sales experience, preferably handling enterprise or government clients.
• Certifications: Sales, communication, or account management certifications will be an added advantage.