Senior Manager, Software Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

• Service Level Ownership (SLO) – Responsible for ensuring the performance, availability, and reliability of two business‑critical applications by monitoring SLAs and collaborating with infrastructure teams to maintain system health.
• Onshore Team Management – Leads and mentors an onshore engineering team, driving alignment with business goals and facilitating collaboration across global teams to ensure seamless execution.
• Application Delivery and Production Support – Manages the full software delivery lifecycle and provides L2/L3 production support, ensuring timely releases, high code quality, and system stability.
• AI Initiative Leadership – Leads the team’s AI adoption efforts by identifying relevant use cases and integrating AI‑driven solutions to improve operational efficiency and decision‑making.
• Feature Grooming and Requirement Analysis – Works with stakeholders to gather and refine requirements, translating them into actionable user stories and ensuring backlog readiness for continuous delivery.
• Incident, Problem, and Vulnerability Management – Oversees incident resolution and vulnerability remediation, conducts root cause analysis, and ensures compliance with internal and external security standards.
• Operational Excellence and Process Improvement – Drives process optimization through automation and agile practices, tracks KPIs, and implements best practices to enhance team performance and service delivery.
• Release Management – Plans and coordinates release cycles, ensuring smooth deployments and compliance with change management protocols across environments.

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays.
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account.
• Dental, Vision, Life & AD&D Insurance along with Short‑term disability and Long‑Term Disability coverage.
• 401(k) Savings Plan, Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).

The salary for this role will range from $110,200 to $188,800 annually based on full‑time employment.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 13 years of progressive experience in software engineering, including leadership roles in application development, production support, and service delivery.
• 4 years of experience in leading and managing software development teams in agile, fast‑paced environments.
• 4 years of extensive experience in developing and supporting PCI‑compliant applications, particularly those involving credit card payment processing, secure data handling, and adherence to industry‑standard encryption and audit protocols.
• 4 years of deep understanding of software development methodologies including Agile/Scrum, CI/CD, and Dev Ops practices.
• 4 years of knowledge of system design, architecture patterns, and cloud‑based services (e.g., Azure).
• 4 years of experience delivering high‑quality software products on time and within budget.
• 3 years of experience in recruiting, mentoring, and retaining engineering talent, fostering a high‑performance team culture.
• 3 years of experience with cloud platforms (e.g., Azure), CI/CD pipelines, and containerization tools like Docker and Kubernetes.
• 3 years of experience in Agile methodologies, Jira, Confluence, and version control systems such as Git.
• Intermediate level of proficiency in Java, Spring…